Epic Provisioning Analyst

Strategic Staffing Solutions, Inc.; United States; On-site; USD 44,000 - 59,000; Full time

Job summary

Strategic Staffing Solutions, Inc. seeks an Epic Provisioning Analyst for a remote, USA-based role. The 6-month contract includes a potential extension or conversion and a max rate of 37/hour, with coverage from 6am to 2pm.

You will support the Identity and Access Management team, provisioning Epic user access per security policy. Requirements include at least 1 year of Epic experience, strong communication and customer-service skills, and ability to handle multiple tasks.

Qualifications

• Minimum of one year direct Epic work experience preferred.
• Good written and verbal communication skills.
• Excellent interpersonal skills.
• Good customer service skills.
• Ability to manage multiple tasks.

Responsibilities

• Responsible for user access management, provisioning, de-provisioning, and troubleshooting within Identity Access Management controls.
• Acts as liaison with end-users to understand access needs and communicate requirements and timelines.
• Responsible for Epic provisioning/security tasks.
• Carry out security-related tasks while adhering to Epic policies.
• Research, analyze and propose solutions to routine access issues with supervisor guidance.
• Collaborate with IAM team to ensure access aligns with security guidelines.
• Ensure Epic training and approvals are obtained before granting access.
• Identify improvements for efficiency and security in work processes.
• Maintain knowledge of Data Courier workflows.
• Provide 24/7 on-call support.

Skills

Customer service

Communication skills

Interpersonal skills

Task management

Education

Associates degree or equivalent

Tools

Epic software

Job description

Epic Provisioning Analyst

Location: Remote, USA Duration: 6 Month Contract with the chance of extending/converting

Max Rate: 37/HR 6am-2pm

Overview:

This position will be a member of Identity and Access Management team-Epic Provisioning team, which is the gatekeeper for the Identity Management system, creating Epic accounts and user provisioning in accordance with Epic Security policies. Understands and maintains the Epic software security structures. The position requires an in-depth understanding of access process and procedures and the ability to apply that understanding to supporting Epic that directly benefit the patientcare and/or business functions.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Responsible for user access management, user provisioning, de-provisioning and troubleshooting user issues and maintenance in accordance with the controls that govern Identity Access and Management.
• Acts as customer liaison, working with end-users or business contacts to understand their access/security needs and communicate the requirements and timelines.
• Responsible for Epic provisioning/security related tasks.
• Performs tasks for security initiatives while adhering to Epic security policies and procedures. Assumes responsibility for keeping informed about changes in policies and procedures.
• Research, analyze and provide solutions to routine access issues with general direction from supervisor.
• Collaborates with Identity and Access Management team to ensure that access management is working within the established security guidelines and is in adherence with the policies/procedures.
• Ensures Epic training is completed and required approvals when needed are obtained before granting user access to Epic.
• Identify and implement improvements for efficiency and enhanced security for work processes with general direction from supervisor/manager.
• Working knowledge of Data Courier.
• 24/7 on support call. null

Required:

• Minimum of one (1) year direct Epic work experience preferred.
• Good written and verbal communication skills.
• Excellent interpersonal skills.
• Good customer service skills.
• Ability to manage multiple tasks.

Education:

• Associates degree or equivalent in related field or two (2) years related work experience required.

CERTIFICATIONS/LICENSURES REQUIRED:

• Epic ‘Security Coordinator Certification’ preferred. null