Epic Project Manager / Scrum Master (Agile Coach)
DKKD Staffing
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Benefits offered by this job
Job summary
DKKD Staffing seeks an experienced Agile Project Manager and Scrum Master with deep Epic EMR expertise and healthcare operations knowledge. You will lead complex Epic initiatives, acting as a servant leader, Agile coach, and facilitator for cross-functional teams.
The role blends project/program management with hands-on Scrum Master duties to improve delivery, remove impediments, and drive continuous improvement.
Qualifications
- 5+ years of healthcare IT project management experience.
- 2+ years supporting Epic EMR implementations/upgrades/operational initiatives.
- 3+ years as Scrum Master/Agile Coach/Agile PM.
Responsibilities
- Lead Epic implementation, optimization, integration, upgrade, and enhancement projects across healthcare organizations.
- Serve as Scrum Master for Agile teams, facilitating all Scrum ceremonies.
- Coach teams, Product Owners, stakeholders, and leadership on Agile principles and Lean delivery.
Skills
Education
Tools
Job description
Work alongside the other contractor DKKD Staffing placed with this client several months ago.
Our client is first looking for an Agile leader and secondary skills as a healthcare IT professional. Somebody who has actually lived in Agile environments rather than someone who simply managed projects that happened to use Agile.
Client is seeking an experienced Agile Project Manager and Scrum Master with deep expertise in Epic EMR implementations and healthcare operations. This individual will lead complex Epic initiatives while serving as a servant leader, Agile coach, and facilitator for cross-functional teams.
The ideal candidate combines strong project and program management capabilities with hands‑on Scrum Master experience, helping teams improve delivery, remove impediments, increase transparency, and drive continuous improvement. This role partners closely with Epic analysts, operational leaders, clinicians, product owners, and executive stakeholders to successfully deliver strategic healthcare technology initiatives.
“The team is looking for someone with deep expertise, who can truly speak to the nuances, frameworks, coaching, implementation, and day‑to‑day application of Agile methodologies at an advanced level”.
- Strong Epic experience
- Healthcare industry background
- Agile project delivery experience
- Experience working closely with cross‑functional teams and stakeholders
- Strong communication and leadership skills
- Bachelor’s degree preferred.
- 5+ years of healthcare IT project management experience.
- 2+ years supporting Epic EMR implementations, upgrades, optimizations, or operational initiatives.
- 3+ years serving as a Scrum Master, Agile Coach, or Agile Project Manager.
- Strong understanding of Scrum, Kanban, SAFe, Lean, and Agile delivery frameworks.
- Experience facilitating Agile ceremonies and coaching cross‑functional teams.
- Proven success managing multiple concurrent projects within healthcare environments.
- Strong knowledge of Epic modules such as Cadence, Prelude, Resolute, MyChart, Ambulatory, ClinDoc, or related applications.
- Exceptional stakeholder management, communication, and facilitation skills.
- Experience using Jira, Azure DevOps, Rally, or similar Agile management tools.
- Ability to influence teams without direct authority.
- Certified Scrum Master (CSM)
- Advanced Certified Scrum Master (A‑CSM)
- Certified Scrum Professional (CSP)
- SAFe Scrum Master (SSM)
- SAFe Agilist (SA)
- PMI-ACP
- PMP
- Epic certification(s)
- Healthcare consulting experience
- Experience leading Agile transformations or organizational Agile maturity initiatives
- Experience working within provider, hospital, health system, or academic medical center environments
Our client is seeking an experienced Agile Project Manager and Scrum Master with deep expertise in Epic EMR implementations and healthcare operations. This individual will lead complex Epic initiatives while serving as a servant leader, Agile coach, and facilitator for cross-functional teams.
The ideal candidate combines strong project and program management capabilities with hands‑on Scrum Master experience, helping teams improve delivery, remove impediments, increase transparency, and drive continuous improvement. This role partners closely with Epic analysts, operational leaders, clinicians, product owners, and executive stakeholders to successfully deliver strategic healthcare technology initiatives.
The successful candidate will be able to:
- Lead strategic Epic initiatives from inception through delivery.
- Build high-performing Agile teams.
- Improve team effectiveness and delivery predictability.
- Facilitate collaboration between technical, operational, and clinical stakeholders.
- Balance project governance requirements with Agile delivery practices.
- Serve as a trusted advisor to both clients and internal leadership teams.
This version will appeal to candidates who have both Epic healthcare project leadership experience and true Scrum Master/Agile coaching experience, which is often what health systems are seeking as they move away from purely waterfall Epic projects.
- Lead Epic implementation, optimization, integration, upgrade, and enhancement projects across healthcare organizations.
- Serve as Scrum Master for Agile teams, facilitating all Scrum ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
- Coach teams, Product Owners, stakeholders, and leadership on Agile principles, Scrum frameworks, and Lean delivery practices.
- Drive continuous improvement initiatives that enhance team velocity, predictability, quality, and stakeholder satisfaction.
- Partner with Product Owners to maintain healthy backlogs, prioritize work, and define clear acceptance criteria.
- Remove organizational impediments and proactively resolve blockers impacting project delivery.
- Manage project scope, timelines, budgets, risks, dependencies, and stakeholder expectations.
- Develop project roadmaps and delivery plans aligned with organizational objectives.
- Collaborate with Epic analysts, application teams, infrastructure teams, and operational stakeholders to ensure successful project execution.
- Track Agile metrics including sprint velocity, burndown, throughput, and team health indicators.
- Facilitate stakeholder workshops, requirements sessions, and solution design discussions.
- Ensure compliance with healthcare regulations, HIPAA requirements, and organizational governance standards.
- Provide executive-level reporting and communication on project status, risks, and outcomes.
- Support organizational Agile maturity by mentoring teams and promoting Agile best practices.
- Bachelor’s degree preferred.
- 5+ years of healthcare IT project management experience.
- 2+ years supporting Epic EMR implementations, upgrades, optimizations, or operational initiatives.
- 3+ years serving as a Scrum Master, Agile Coach, or Agile Project Manager.
- Strong understanding of Scrum, Kanban, SAFe, Lean, and Agile delivery frameworks.
- Experience facilitating Agile ceremonies and coaching cross‑functional teams.
- Proven success managing multiple concurrent projects within healthcare environments.
- Strong knowledge of Epic modules such as Cadence, Prelude, Resolute, MyChart, Ambulatory, ClinDoc, or related applications.
- Exceptional stakeholder management, communication, and facilitation skills.
- Experience using Jira, Azure DevOps, Rally, or similar Agile management tools.
- Ability to influence teams without direct authority.
- Bachelor’s degree preferred.
- 5+ years of healthcare IT project management experience.
- 2+ years supporting Epic EMR implementations, upgrades, optimizations, or operational initiatives.
- 3+ years serving as a Scrum Master, Agile Coach, or Agile Project Manager.
- Strong understanding of Scrum, Kanban, SAFe, Lean, and Agile delivery frameworks.
- Experience facilitating Agile ceremonies and coaching cross‑functional teams.
- Proven success managing multiple concurrent projects within healthcare environments.
- Strong knowledge of Epic modules such as Cadence, Prelude, Resolute, MyChart, Ambulatory, ClinDoc, or related applications.
- Exceptional stakeholder management, communication, and facilitation skills.
- Experience using Jira, Azure DevOps, Rally, or similar Agile management tools.
- Ability to influence teams without direct authority.
- Certified Scrum Master (CSM)
- Advanced Certified Scrum Master (A‑CSM)
- Certified Scrum Professional (CSP)
- SAFe Scrum Master (SSM)
- SAFe Agilist (SA)
- PMI-ACP
- PMP
- Epic certification(s)
- Healthcare consulting experience
- Experience leading Agile transformations or organizational Agile maturity initiatives
- Experience working within provider, hospital, health system, or academic medical center environments
- Professional development opportunities
- Medical, dental, and vision insurance
- 401(k)
- Unlimited paid time off (PTO)
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