Epic Professional Billing Team Lead

Open Systems Technologies; Village of Tarrytown (NY); On-site; USD 135,000 - 140,000; Full time

Job summary

Open Systems Technologies in Tarrytown, NY seeks an experienced Epic Professional Billing Specialist to design, configure, and build comprehensive billing workflows. The role is onsite four days per week and demands hands-on expertise across charge capture, billing configuration, and end-to-end system design.

You will lead complex build activities, mentor analysts, support testing and go-live readiness, and collaborate with Epic TS and Revenue Cycle teams to ensure reliable, scalable

Qualifications

• Epic Resolute Professional Billing Certification is required.
• 7+ years of Epic experience with hands-on build and configuration.
• Minimum of two full Epic implementations with direct build responsibility.
• Experience leading complex builds across billing workflows.

Responsibilities

• Perform hands-on design, configuration, and build across Professional Billing areas.
• Lead complex build activities, including charge capture and billing configuration.
• Support testing activities: unit, integrated, and UAT.
• Partner with Revenue Cycle PM to execute project priorities and timelines.
• Facilitate workflow design sessions and translate requirements into system configuration.
• Provide peer review and guidance on build quality and best practices.
• Troubleshoot and resolve complex system issues in billing workflows.
• Serve as liaison between analysts, Epic TS, and operational workgroups.
• Mentor analysts through build, testing, and issue resolution.
• Support go-live preparation, cutover activities, and stabilization efforts.
• Assist in upgrades, enhancements, and ongoing system optimization.
• Maintain documentation and promote consistency across build and configuration.

Skills

Epic configuration

Billing workflow design

Hands-on build

Testing support

Mentoring analysts

Problem solving

Education

Epic Certification (Resolute Professional Billing)

Tools

Epic

Epic Resolute

Job description

Location: Tarrytown, NY (Onsite 4 days a week)

Compensation: $135-140K

Responsibilities:

• Perform hands-on design, configuration, and build across Professional Billing application areas
• Lead complex build activities, including charge capture, billing configuration, and workflow design
• Support and execute testing activities, including unit, integrated, and user acceptance testing
• Partner with the Revenue Cycle Project Manager to execute against project priorities and timelines
• Facilitate workflow design sessions and translate requirements into system configuration
• Provide peer review and guidance on build quality, standards, and best practices
• Troubleshoot and resolve complex system issues across billing workflows
• Serve as a primary day-to-day liaison between analysts, Epic TS, and operational workgroups
• Mentor and support analysts through build, testing, and issue resolution activities
• Support go-live preparation, cutover activities, and stabilization efforts
• Assist in upgrades, enhancements, and ongoing system optimization
• Maintain documentation and promote consistency across build and configuration

Qualifications:

• Demonstrating flexibility with respect to changing end ‐ user business needs
• Ability and willingness to see things in an open‐ minded way and examine an idea or concept from as many angles as possible
• Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Ability to communicate information clearly and concisely with project leadership and subject matter experts
• Ability to gain trust and establish effective relationships with Epic counterparts
• Ability and willingness to learn new software and systems
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Epic Resolute Professional Billing Certification (required); additional certifications preferred
• 7+ years of Epic experience with deep hands‑on build and configuration expertise
• Minimum of two (2) full Epic implementations with direct build responsibility
• Demonstrated experience leading complex build efforts across billing workflows
• Strong understanding of end‑to‑end Professional Billing configuration and workflows
• Proven ability to troubleshoot and resolve complex system issues independently
• Experience mentoring junior analysts while maintaining individual build responsibilities