Epic Principal Trainer - Dorothy Application

Grady Health System; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Grady Health System is seeking a Principal Trainer-Epic-Hospital at Home to lead training initiatives for Epic and related software, shaping how employees learn, adopt, and succeed with critical healthcare technology across the organization. You will develop curricula, build the Epic training environment, and partner with leadership to assess needs and drive go-live readiness.

The role requires Epic credentialing and experience with Orders, ClinDoc, and ambulatory training modules.

Qualifications

• Bachelor's degree required.
• 3+ years of industry-related training experience in healthcare or related area.
• 1+ year experience working in a healthcare setting.
• Experience providing floor support for an Epic application and demonstrated knowledge of workflows in additional applications during go-live.
• 2+ years developing and editing curriculum.
• Credentialed in at least two major Epic applications.
• Experience with Epic Orders, ClinDoc, Ambulatory training/modules preferred.

Responsibilities

• Develop, maintain, and improve training curriculum that support user understanding of software applications, workflows, policies, and procedures.
• Build, test, and maintain the Epic training environment to support workforce education needs.
• Partner with application build team leadership and the training manager to assess training needs and develop effective education strategies.
• Serve as a project facilitator and adult education expert for Epic and other software applications.
• Provide guidance and mentoring to credentialed trainers to strengthen training quality and consistency.
• Support go-live readiness and end-user success through effective training and workflow education.

Skills

Curriculum development

Epic training

Healthcare training

Go-live support

Epic Orders & ClinDoc

Education

Bachelor's degree

Tools

Epic Platform

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

Join our team as a Principal Trainer-Epic-Hospital at Home and help shape how employees learn, adopt, and succeed with critical healthcare technology. In this role, you will serve as a training leader, curriculum developer, and project facilitator who ensures users are confident using Epic and related software applications, while supporting effective workflows, policies, and procedures across the organization. Be part of a new move at Grady!

What You'll Do

• Develop, maintain, and improve training curriculum that support user understanding of software applications, workflows, policies, and procedures.
• Build, test, and maintain the Epic training environment to support workforce education needs.
• Partner with application build team leadership and the training manager to assess training needs and develop effective education strategies.
• Serve as a project facilitator and adult education expert for Epic and other software applications.
• Provide guidance and mentoring to credentialed trainers to strengthen training quality and consistency.
• Support go-live readiness and end-user success through effective training and workflow education.

What You'll Bring

• Bachelor's degree
• 3+ years of industry-related training experience in healthcare, information services, or a related area.
• 1+ year of experience working in a healthcare setting.
• Experience providing floor support for an Epic application and demonstrated knowledge of workflows in additional applications during go-live.
• 2+ years of experience developing and editing curriculum.
• . Credentialed in at least two major Epic applications
• Experience with Epic Orders, ClinDoc, Ambulatory training/modules preferred.

Core Competencies

These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.