Epic Principal Trainer

Upstate; City of Syracuse (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Upstate University Health System in Syracuse seeks an Epic Principal Trainer to lead the education and training plan for the EMR system and Upstate applications. You will develop schedules, create training materials, and deliver training across multiple modes while building expertise in applications and workflows.

You will coordinate trainers and report status to management in a timely manner. Ideal candidates hold a bachelor's degree in a relevant field and have at least 3 years of healthcare

Qualifications

• Bachelor's degree in a relevant field plus 3 years of relevant professional work experience (preferably in healthcare) or equivalent combination are required.
• Strong analytic, interpersonal, presentation and customer service orientation are required.

Responsibilities

• Lead the education and training plan for the EMR system and Upstate applications.
• Develop schedules and track all training efforts.
• Prepare training materials for multiple delivery modes.
• Develop expertise in assigned applications and workflows.
• Lead project management initiatives and coordinate department trainers.
• Provide timely project status information to management and project requestors.

Skills

Analytic skills

Interpersonal skills

Presentation skills

Customer service orientation

Education

Bachelor's degree (Education, CS, Healthcare Admin, Health IT, Business, Finance, Nursing or Allied Health)

Job description

Epic Principal Trainer

• Syracuse
• Information Management & Technology
• Full-time
• Opening on: Jul 23 2026
• IMT-Rev Cycle & Training
• State of New York
• TH Senr Instructional Support Specialist, NSSL4
• 90491

Job Summary:

Implements and leads the education and training plan for the EMR system and Upstate specific applications. Develops schedules and tracks all training efforts. Prepare training material for multiple delivery modes. Develop expertise in assigned applications as well as business area and departmental workflows. Leads project management initiatives, coordinates training and activities of department-based trainers and ensures they maintain competency. Reports project status information to management and/or project requestors on a timely basis.

Minimum Qualifications:

Bachelor's degree preferably in Education, Computer Science, Healthcare Administration, Health information Management, Business, Finance, Nursing, or an Allied Health Profession. 3 years relevant professional work experience (preferably in a healthcare setting) or equivalent combination of education and experience along with strong analytic, interpersonal skills, presentation, and customer service orientation required.

Work Days:

Days Mon-Fri and off hours on an occasional basis

Message to Applicants:

Recruitment Office: Human Resources