Epic Principal IT Trainer (Remote Available)

Medical Virtual Assistants; Nashville (TN); Remote; USD 80,000 - 110,000; Full time

Job summary

Vanderbilt Health in Nashville seeks a Principal IT Trainer to develop and maintain Epic training content, focusing on instructor-led, virtual, and eLearning formats. You will translate system builds into curriculum, deliver end-user training, and certify trainers across teams.

The role emphasizes collaboration, curriculum development, and leadership for special projects impacting patient care and new implementations. Remote work is possible from most US locations.

Qualifications

• 5+ years of Epic application experience.
• Epic Certifications in ClinDoc, Research, Dorothy, Rover & Inpatient Rehab (a plus).
• Healthcare experience.
• Experience developing instructor-led, virtual, and eLearning content.
• Strong attention to detail and organizational skills.

Responsibilities

• Delivers orientation, onboarding, and career ladder pathway training for staff.
• Administers classroom evaluations and provides course updates to management.
• Builds out and maintains training environments.
• Mentors other trainers and leads train-the-trainer sessions.
• Provides leadership for special projects affecting patient care or new implementations.
• Collaborates within the department and organization.

Skills

Epic expertise

Training design

Instructor-led training

eLearning content

Communication skills

Mentoring

Collaboration

Education

Bachelor’s degree

Tools

Camtasia

Microsoft 365

Job description

Nashville, Tennessee, Discover Vanderbilt Health:With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization: eStar Training Clinical Job Summary: The Principal IT Trainer serves as a subject matter expert for your designated Epic application training content development, creating and maintaining engaging learning materials that support operational and clinical workflows. This role is focused primarily on the design, development, and maintenance of instructor‑led, virtual, and eLearning content rather than classroom delivery. Provides leadership in the translation of system build and future state workflows into documented curriculum and delivery formats for blended learning approach. Develops process and plan for eLearning program in its entirety. Delivers training to groups of end users or provides site support in offices as needed. Credentials all trainers who will deliver the end user classroom training.

Hours: 8:00am – 5:00pm CST, Monday – Friday (Note: This role can be done fully remote from most US locations).

• Delivers orientation, on-boarding, and career ladder pathway training for staff.
• Administers classroom evaluations and provides course updates to management.
• Builds out and maintains training environments.
• Proficient in software used to create or modify eLearnings.
• Manages classroom training, materials and learners.
• Mentors other trainers as needed in the department, evaluating knowledge levels and providing train-the-trainer sessions.
• Provides leadership and consultation as needed for special projects that require knowledge of computerized applications or processes that affect patient care and/or new implementation.
• Collaborates within the department and organization.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

• 5+ years of Epic application specific experience
• Epic Certifications in applications you are responsible for ClinDoc, Research, Dorothy (strongly preferred) and Rover & Inpatient Rehab (a plus)
• Healthcare experience
• Experience developing instructor‑led, virtual, and eLearning content
• Camtasia experience
• Strong attention to detail and organizational skills
• Microsoft 365 proficiency
• Excellent communication, collaboration, and facilitation skills
• Ability to act as a subject matter expert and training resource across teams

• Training Needs Analysis (Expert): A process of collecting information about a proposed learning program. A needs analysis addresses the following issues: restating the request, stating the business need, identifying the performance gap, conducting a task analysis, describing the learners, describing the learning environment, and identifying the project constraints.
• Adult Learning Theory (Expert): Knowledge of the principles and practices of providing instruction to the adult learner. Able to focus adult learning goals and the ability to direct their own learning.
• Instructional Design (Expert): The systematic development of specifications using learning and instructional theory to ensure the quality of instruction.
• Applications System Design (Advanced): The creative process that captures and displays the original intention and concept of a business system requirement in an imaginative and often unique way. It pulls together the different components of an applications system and may follow the guidelines of a systems development methodology.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High‑achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities

• Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams.
• Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution.
• Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas.
• Team Interaction: Acts as a “go‑to” resource for colleagues with less experience; may lead small project teams.

Core Capabilities: Supporting Colleagues

• – Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.
• – Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• – Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences.
• – Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• – Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• – Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness.
• – Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• – Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• – Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
• – Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• – Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
• – Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
• – Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
• – Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short‑term challenges.
• – Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor’s

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well‑being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.

EOE/Vets/Disabled.