Epic Patient Access Associate Analyst (Hybrid)

St. Francis Medical Center; Cape Girardeau (MO); Hybrid; USD 51,000 - 63,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Education assistance

Earned time off

Employee discounts

Job summary

Saint Francis Healthcare System in Missouri is seeking an Associate Application Analyst for Patient Access to support and optimize the Epic system. The role focuses on configuring, documenting, testing, modifying and maintaining applications, and building strong partnerships with hospital leadership, IS, and end users.

Under moderate direction, you will guide users, resolve end-user issues, and ensure effective system usage across departments.

Qualifications

• High school diploma or GED with 3 years in related field, or Associate degree with 2 years, or Bachelor’s degree or greater in related field.
• Epic certifications preferred but not required at hire; certification within 3 months encouraged.
• Minimum 2 years of experience in related business, clinical or IT role.

Responsibilities

• Configure, document, test, modify and maintain software applications.
• Build collaborative relationships with hospital leadership, IS, and other departments.
• Provide guidance and end-user support to enhance Epic system usage.
• Resolve end-user system issues and provide timely solutions.

Skills

End-user support

Troubleshooting

Documentation

Education

High school diploma or GED

Associate degree

Bachelor’s degree or greater

Tools

Epic certifications

Job description

Saint Francis Healthcare System in Missouri is seeking an Associate Application Analyst for Patient Access to support and optimize the Epic system. The role focuses on configuring, documenting, testing, modifying and maintaining applications, and building strong partnerships with hospital leadership, IS, and end users.

Under moderate direction, you will guide users, resolve end-user issues, and ensure effective system usage across departments.