Epic Orders Application Analyst

Intermountain Healthcare Inc.; United States; Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

PEAK tuition assistance

Flexible remote work options

Generous benefits package

Job summary

Intermountain Health is seeking a remote IT professional to support Epic EHR and related applications. The role includes planning, implementing, maintaining, and optimizing healthcare IT systems with on-call rotations and quarterly travel.

Responsibilities cover analyzing stakeholder needs, configuring and testing systems, coordinating with vendors, and developing training materials. A Bachelor’s degree and Epic Procedural Orders/EPIC Cert experience are preferred.

Qualifications

• EpicCare Inpatient Procedure Orders Certification or equivalent experience.
• Experience supporting Epic EHR systems in healthcare environments.
• Bachelor's degree preferred in information technology, healthcare, business, or related field.

Responsibilities

• Analyze and diagnose problems to determine resolution with stakeholders.
• Configure, test, install, and maintain complex systems and workflows.
• Coordinate with external vendors for integration and support of third-party apps.
• Develop training materials and knowledge resources for end users and peers.
• Participate in on-call rotations and incident response as needed.

Skills

Epic EHR

Stakeholder management

Project management

Education

Bachelor's degree preferred in IT/healthcare/business

Job description

Job Description: This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support. (e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). We are committed to offering flexible work options where approved and stated in the job posting.

However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Washington. This position is fully remote with some quarterly required travel.

Schedule: Monday - Friday, 8AM - 5PM with on call rotation evenings & weekends.

We are looking for candidates that have an EpicCare Inpatient Procedure Orders Certification & experience supporting Epic EHR. Please see minimum qualifications below.

Essential Functions

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution
• Gathers, validates, and translates technological requirements into design and development specification while providing product management
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for small to mid-size projects with multiple teams
• Collaboratively works with peers, internal and external stakeholders, and vendors
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
• Develop and understands business reporting needs for end users
• Participates in on-call and command center responsibilities, if applicable
• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project and department meetings to increase awareness and information flow
• Work with project requestor to complete the minimum viable product of a demand in ServiceHub
• Request resources for projects and enhancement work using ServiceHub Resource Plan process

Skills

Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word. Possesses in-depth business and application knowledge and experience. Knowledge of system analysis and operating systems. Skilled in assessing needs and determining through documentation what the best approach might be. Skilled at problem definition and data collection by establishing facts, drawing valid conclusions. Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations. Ability to write correspondence, and process documents.

Preferred Qualifications

Education: Bachelor's degree is preferred in information technology, healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval.

Experience: Preferably Epic Procedural Orders build experience. Have knowledge in: SmartSets, OrderSets, and Panels. Inpatient Provider workflows. Preference lists. Order Composer Config. Workflow Engine Rule, OTx, and Second Sign Rule.

Location

Location: Key Bank Tower, Nevada Central Office, Peaks Regional Office. Work City: Broomfield. Work State: Colorado. This position is fully remote with some quarterly required travel.

Compensation

The hourly range for this position is $32.42 - $51.08. Actual hourly rate dependent upon experience.

Benefits

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

Equal Opportunity

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

All positions subject to close without notice.