Epic Orders Application Analyst Senior

Intermountain Healthcare Inc.; United States; Remote; USD 55,000 - 87,000; Full time

Job summary

Intermountain Health seeks an Epic Inpatient Orders Application Analyst Senior to plan, design, implement, and support Epic Inpatient Orders. The role includes remote work with quarterly travel, a 40-hour workweek, and on-call rotation evenings and weekends.

Ideal candidates hold an EpicCare Ambulatory Certification and have healthcare EHR experience. The position emphasizes analysis, testing, and collaboration with stakeholders and vendors to ensure project success and system integrity.

Qualifications

• Bachelor's degree in information technology, healthcare, business, or related field.
• Epic certifications and/or experience with Epic applications preferred.
• 4+ years of professional experience in healthcare information systems.
• Ability to manage projects and provide both technical and functional support.

Responsibilities

• Analyze and diagnose problems to determine resolutions for stakeholders.
• Translate requirements into design and development specifications and provide product management.
• Configure, test, install, implement, monitor, and maintain complex systems and workflows.
• Collaborate with vendors on third-party integrations and support.
• Lead mid-size projects as PM and coordinate cross-functional teams.
• Participate in on-call and incident response activities.

Skills

Microsoft Office Suite

Excel (pivot tables)

Visio

Project

PowerPoint

Word

Education

Bachelor's degree in information technology, healthcare, business, or related field

Tools

Epic Certifications

Epic Inpatient Orders

Job description

Job Description: This position is responsible for complex level work supporting EPIC Inpatient Orders through planning, designing, implementing, maintaining, and providing ongoing optimization and support. The following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers: California, Connecticut, Hawaii, Illinois,Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Washington. This position is fully remote with some quarterly required travel | Schedule: M-F 8AM - 5PM with on call rotation evenings & weekends. We are looking for candidates that have an EpicCare Ambulatory Certification & experience supporting healthcare EHR. *Please see minimum qualifications below. Epic Inpatient Orders Application Analyst Senior is responsible for providing analysis, design, configuration, testing, implementation, and support (technical and functional) of administrative, financial, or clinical information systems. Senior-level professional experience in all aspects of healthcare related information systems. Encompasses full knowledge required within the configuration, installation, design, testing, implementation, and maintenance of administrative, financial, or clinical information systems. Typically designs and develops approaches that are implemented by others. Can function with minimal oversight and direction. Provides technical guidance to peers.

Essential Functions

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.
• Gathers, validates, and translates technological requirements into design and development specification while providing product management.
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.).
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
• Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for mid-size projects and span cross functional areas.
• Work collaboratively with the DTS Project Manager (if applicable) team assuring key initiatives are organized, planned, and managed.
• Ensure effective handoff from demand intake through DTS governance processes to project management.
• Responsible for quality review of team projects.
• Mentors and identifies training opportunities for teams.
• Collaboratively works with peers, internal and external stakeholders, and vendors to develop best practice and standards for all technical duties of the department.
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
• Develop and understands business reporting needs for end users.
• Participates in on-call and command center responsibilities.
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity.
• Attends and participates in team, project, and department meetings to increase awareness and information flow.
• Assists to creation, forecasting issues, maintenance, adjustment and justification of project and/or team budget process, concepts, approvals.
• Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups.
• Ensure that resources are available to work on priorities and align to appropriate strategies.
• Participate in vendor or industry user groups, community discussions, and/or Industry CAB sessions.
• Manage the portfolio of IT projects and initiatives for the assigned business units, ensuring alignment with IT strategy and roadmap, prioritization of business needs, and delivery of business value (if applicable).
• Attend and/or facilitate workgroup meetings, subcommittee meetings and/or hospital leadership meetings.
• Help stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable.
• Provide detailed information regarding new projects to empower leaders to appropriately approve or decline work that is not critical or supports strategy.

Skills

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
• Possesses in-depth business and application knowledge and experience
• Knowledge of system analysis and operating systems
• Skilled in assessing needs and determining through documentation what the best approach might be
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, correspondence, and process documents
• Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public
• Demonstrates knowledge of project management and control

Preferred Qualifications

EDUCATION: Bachelor's degree is required in information technology, healthcare, business, or related field. or, actively working towards a Bachelor's Degree with nine years of professional experience Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR EXPERIENCE: Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas • Will be required to certify on one or more Epic applications and maintain certification Requirements • Operate computers and other IT equipment requiring the ability to move finger and hands • See and read computer monitors and documents • Remain sitting or standing for long periods of time to perform work

Work Details

• Location: Key Bank Tower, Nevada Central Office, Peaks Regional Office
• Work City: Broomfield
• Work State: Colorado
• Scheduled Weekly Hours: 40
• Hourly rate: $39.97 - $62.91

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here.

Equity & Diversity

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Policies

If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Additional Information

Intermountain Health uses the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

All positions subject to close without notice. Thanks for your interest in continuing your career with our team!