EPIC Ops Support Engineer

VDart Inc; Louisville (KY); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking an Ops Engineer to manage EPIC operations remotely. The role involves triaging incidents, managing data loads, and resolving onboarding issues. Ideal candidates will have extensive experience with EPIC systems and strong analytical skills.

Qualifications

• Minimum 5 years of EPIC operations support experience.
• Experience with EPIC Bridges, Chronicles, and Workbench Reporting.
• EPIC certification and knowledge of Payer Platform and Tapestry are desirable.

Responsibilities

• Carry out day-to-day EPIC operations, provide triaging and incident resolution.
• Manage Member Eligibility Loads and maintenance of Claims and Provider data.
• Analyze and resolve provider onboarding issues.

Skills

EPIC operations support experience

Excellent Communication Skills

Strong Analytical skills

Job description

Location : Louisville, KY (Permanent remote work accepted from anywhere in US; however we'd prefer EST and CST based resources)

Duration : 07+ months

Responsibilities :

• ClientCarry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.
• ClientManage Member Eligibility Loads intClientEpic. Maintenance of Claims and Provider data loads.
• ClientAnalyze and resolve provider onboarding issues
• ClientWork on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange
• ClientMaintain and load de-identified test membership data intClientHEPPI in accordance with Humana enterprise standards.

Required Skills :

• ClientMinimum 5 years of EPIC operations support experience
• ClientEpic Bridges
• ClientEpic Chronicles
• ClientEpic Workbench Reporting
• ClientExcellent Communication Skills - working with both business partners and provider community
• ClientStrong Analytical skills
• Desired Skills :
• ClientEPIC certification
• ClientEpic Payer Platform Experience
• ClientEpic Tapestry Knowledge

Key skills : EPIC bridge, Epic Chronicles

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Ops Engineer • Louisville, KY, United States