Epic IS Analyst

HW Staffing Solutions; Worcester (MA); On-site; USD 90,000 - 125,000; Full time

Job summary

HW Staffing Solutions is seeking an Epic IS Analyst to support build, configuration, maintenance, testing, optimization, and integration of Epic applications in a healthcare environment. You will partner with clinical, operational, and technical teams to deliver system enhancements and resolve production issues.

The role includes on-call rotation, collaboration with vendors, and involvement in migrations and upgrades.

Qualifications

• Bachelor's degree or equivalent experience.
• At least one active Epic certification required.
• 3+ years of experience supporting Epic or other enterprise healthcare applications.
• Experience with Epic build, configuration, testing, and implementation activities.
• Experience supporting third-party application integrations.
• Strong troubleshooting, analytical, and communication skills.

Responsibilities

• Build, configure, maintain, and optimize Epic applications.
• Manage production support, maintenance tickets, and issue resolution.
• Perform testing, validation, and documentation for system enhancements and upgrades.
• Support application migrations, deployments, and environment promotions.
• Collaborate with clinical stakeholders and third-party vendors on application enhancements and integrations.
• Participate in system upgrades, optimization initiatives, and ongoing support activities.
• Participate in an on-call rotation as needed.

Skills

Epic configuration

Troubleshooting

Communication

Analytical thinking

Testing

Epic workflow

Education

Bachelor's degree or equivalent

Active Epic certification

Tools

Epic software

Job description

Epic IS AnalystWe're seeking an Epic IS Analyst to support the build, configuration, maintenance, testing, optimization, and integration of Epic applications in a healthcare environment. This role will partner with clinical, operational, and technical teams to deliver system enhancements, resolve production issues, and support ongoing application upgrades and migration efforts.

Responsibilities

• Build, configure, maintain, and optimize Epic applications.
• Manage production support, maintenance tickets, and issue resolution.
• Perform testing, validation, and documentation for system enhancements and upgrades.
• Support application migrations, deployments, and environment promotions.
• Collaborate with clinical stakeholders and third-party vendors on application enhancements and integrations.
• Participate in system upgrades, optimization initiatives, and ongoing support activities.
• Participate in an on-call rotation as needed.

Required Qualifications

• Bachelor's degree or equivalent experience.
• At least one active Epic certification required.
• 3+ years of experience supporting Epic or other enterprise healthcare applications.
• Experience with Epic build, configuration, testing, and implementation activities.
• Experience supporting third-party application integrations.
• Strong troubleshooting, analytical, and communication skills.

Preferred Qualifications

• Epic Inpatient experience strongly preferred.
• Experience with Epic ClinDoc and/or Epic Researchpreferred.
• Healthcare industry experience.
• Experience supporting application migrations and upgrades.

This position is fully remote for candidates residing in approved hiring states.

Locations:AZ, CT, FL, MA, ME, MD, MI, NJ, NH, NC, OH, PA, RI, SC, TN, TX, UT, VT, WI

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