Epic Senior Analyst I - Inpatient Team

St. Luke's University Health Network; Allentown (Lehigh County); On-site; USD 85,000 - 105,000; Full time

Job summary

St. Luke’s University Health Network in Allentown, PA seeks a Senior Information Technology Analyst I to provide advanced maintenance, support and development for assigned applications. You will participate on implementation teams and resolve data and system issues.

Candidates should have 3–5 years of Epic experience, healthcare IT background, and IT analyst experience; Epic Application experience is required. MS Office proficiency is expected; hospital knowledge is beneficial.

Qualifications

• Three to five years of Epic experience.
• Three to five years of healthcare experience.
• Three to five years of IT knowledge and analyst work preferred.
• Epic Application experience is required.
• MS Office experience is required.
• Overall 3rd party troubleshooting and solutioning experience is preferred.

Responsibilities

• Provides advanced maintenance, support, and development to assigned applications.
• Participates on implementation / installation project teams.
• Identifies, analyzes, and resolves data and system issues of intermediate complexity.
• Develops, validates, and executes application and integrated test plans.
• Adheres to organization standards for system configuration and change control.
• Develops, supports, and maintains KB documentation.
• Informs leadership of new release features/functionality and changes/revisions that will impact operations.
• Understands process improvement, demand management, and project management methodologies.
• Maintains current knowledge of technology by attending continuing education training/seminars.

Skills

Epic experience

Healthcare industry experience

Requirements gathering

IT analyst experience

Education

Bachelor Degree in Computer Science

Information Systems

Business Administration

Healthcare Administration

Equivalent work experience

Tools

Epic System

MS Office

Job description

St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient’s ability to pay for health care.

The Senior Information Technology Analyst I is responsible for providing advanced maintenance, support, and development to assigned applications. Participates on implementation/installation project teams, identifying, analyzing, and resolving data/system issues of intermediate complexity and escalating advanced complexity issues as appropriate. Develops, validates and executes application and integrated test plans.

JOB DUTIES AND RESPONSIBILITIES:

• Provides advanced maintenance, support, and development to assigned applications.

• Participates on implementation / installation project teams.

• Identifies, analyzes, and resolves data and system issues of intermediate complexity. Escalates advanced complexity issues as appropriate.

• Develops, validates, and executes application and integrated test plans.

• Adheres to organization standards for system configuration and change control.

• Develops, supports, and maintains KB documentation.

• Demonstrates intermediate proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.

• Informs leadership of new release features/functionality and changes/revisions that will impact operations.

• Understands process improvement, demand management, and project management methodologies.

• Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.

EDUCATION:

Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.

TRAINING & EXPERIENCE:

Three to five years of Epic experience is required. Three to five years of healthcare experience is required. Three to five years of IT knowledge and analyst work preferred. Three to five years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience is preferred. Epic Application experience is required. MS Office experience is required. Overall 3rd party troubleshooting and solutioning experience is preferred. Hospital knowledge/experience based on requirements of hiring team.

St. Luke’s University Health Network is an Equal Opportunity Employer.