Epic Instructional Designer

St. Luke's University Health Network; Allentown (Lehigh County); On-site; USD 65,000 - 95,000; Full time

Job summary

St. Luke’s University Health Network seeks an Instructional Designer to build and maintain training materials for IT and Epic applications. The role combines instructional design with hands-on training in a healthcare IT environment.

Responsibilities include developing workflow-based curricula, maintaining training environments, and delivering ongoing education post go-live for end users and IT staff. Epic certification is required or in progress.

Qualifications

• Bachelor’s degree in education, instructional design, clinical field or equivalent combination of education and experience is required.
• Epic experience and certification is required or must become certified in Epic applications.
• 5 years general computer experience, plus a combination of the following: healthcare experience preferred.

Responsibilities

• Supports training strategy, planning, design, development and delivery/implementation for designated IT and Epic application(s).
• Responsible for development of detailed, workflow-based curriculum and for building, testing and maintaining the training environment for designated application(s).
• Attends change control meetings and other meetings as required, including status meetings.
• Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the training strategy.
• Develops appropriate assessment and evaluation tools for training. Determines the appropriate training modality for each user in designated IT and/or Epic application(s).
• Trains and supports a team of credentialed trainers in IT and Epic application(s).
• Responsible for the creation, maintenance, and delivery for super user and end user audiences.
• Maintains training curriculum, training environment, and delivers ongoing education post go-live.
• Develops, supports and maintains documentation and procedures as needed.

Skills

Curriculum development

Training strategy

Epic training

Change management

Trainer leadership

Documentation

Assessment tools

Training modalities

Education

Bachelor's degree in education or instructional design

Epic experience/certification

Tools

MS Visio

MS Project

Microsoft Office

Job description

St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient’s ability to pay for health care.

The Instructional Designer is responsible for building and maintaining all training material for IT and Epic applications including training environment(s). He/she provides expertise in areas of application responsibility and works closely with subject matter experts on designing training requirements that are built into the IT and/or Epic system(s) and building training plans that match end user workflows.

JOB DUTIES AND RESPONSIBILITIES:

• Supports all elements of training strategy, planning, design, development and delivery/implementation for designated IT and Epic application(s).
• Responsible for development of detailed, workflow-based curriculum and for building, testing and maintaining the training environment for designated application(s).
• Attends change control meetings and other meetings as required, including status meetings.
• Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the training strategy.
• Develops appropriate assessment and evaluation tools for training. Determines the appropriate training modality (time, delivery method) for each user in designated IT and/or Epic application(s).
• Trains and supports a team of credentialed trainers in IT and Epic application(s).
• Responsible for the creation, maintenance, and delivery for super user and end user audiences.
• Maintains training curriculum, training environment, and delivers ongoing education post go-live.
• Develops, supports and maintains documentation and procedures as needed. Provides training to other IT staff and end user clients as appropriate.

EDUCATION:

Bachelor’s degree in education, instructional design, clinical field or equivalent combination of education and experience is required.Epic experience and certification is required or must become certified in Epic applications.

TRAINING & EXPERIENCE:

5 years general computer experience, plus a combination of the following: 2 plus years of General Computer experience is required; 2 plus years of Healthcare experience is preferred; PC and Printer knowledge and experience is preferred. Call Management System, MS Visio, MS Project experience is preferred. Demonstrated competence in Microsoft Office suite of applications. Demonstrated experience in one or more core Epic applications. Experience in applications for training documentation authoring and creation is highly preferred.

St. Luke’s University Health Network is an Equal Opportunity Employer.