Epic IAM & Security Analyst - Hybrid (Plano, TX)

NTT America, Inc.; Plano (TX); Hybrid; USD 99,000 - 124,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/Healthcare Flexible Spending

Life Insurance

AD&D Insurance

Short-term Disability

Long-term Disability

Paid Time Off

Employee Assistance Program

401k with Company Match

Voluntary or Legally-required Benefits

Job summary

NTT DATA seeks an Epic IAM & Security Analyst (L3) for a hybrid role in Plano, TX. You will administer Epic access controls, troubleshoot identity issues, and support HIPAA compliance while collaborating with IAM, Cybersecurity, and infrastructure teams to deliver secure access solutions.

The role requires experience with Epic security models, AD/Entra ID, SSO, MFA, and PAM concepts, plus serviceNow and scripting basics. Starting salary aligns with market ranges for U.S.-based roles.

Qualifications

• 3+ years of experience in Identity & Access Management, Security Administration, Healthcare IT, or related technical support roles.
• 2+ years of experience supporting Epic Security and Access Management.
• Experience with Epic Security (Roles, Profiles, Security Classes, Access Controls).
• Experience with Microsoft Active Directory and Entra ID.
• Experience with SSO, SAML, OAuth/OIDC, MFA, and Federation Services.
• Experience with IAM/IGA platforms such as SailPoint or Saviynt.
• Experience with ServiceNow workflows and ticket management.
• Experience supporting user provisioning and access-management processes.
• Strong troubleshooting and analytical skills.
• Basic scripting or automation using PowerShell or REST APIs.
• Understanding of security and compliance requirements in healthcare.

Responsibilities

• Support Epic security models, access roles, profiles, security classes, and user access controls.
• Troubleshoot user access, authentication, authorization, and account issues.
• Assist with privileged access management and access governance.
• Perform periodic access reviews and support audit requests.
• Help implement least-privilege and separation-of-duties controls.
• Support integrations between Epic and enterprise IAM platforms (Active Directory, Entra ID, SailPoint, Saviynt, ServiceNow, MFA, SSO).
• Troubleshoot SSO, SAML, OAuth/OIDC, MFA, and federation-related issues.
• Diagnose authentication failures and resolve access problems.
• Support automated access-management workflows.
• Assist in supporting integrations between Epic and enterprise applications.
• Troubleshoot API, HL7, and FHIR integration issues.
• Collaborate with teams to resolve interface-related incidents.
• Investigate and resolve security and access-related incidents.
• Participate in RCA activities and implement corrective actions.
• Support HIPAA, audit and compliance activities.

Skills

Epic Security

IAM / IGA

Active Directory

Entra ID

SSO

SAML

OAuth / OIDC

MFA

Federation

SailPoint

Saviynt

ServiceNow

Provisioning

PowerShell

REST APIs

Healthcare compliance

Tools

SailPoint

Saviynt

ServiceNow

Active Directory

Job description

NTT DATA seeks an Epic IAM & Security Analyst (L3) for a hybrid role in Plano, TX. You will administer Epic access controls, troubleshoot identity issues, and support HIPAA compliance while collaborating with IAM, Cybersecurity, and infrastructure teams to deliver secure access solutions.

The role requires experience with Epic security models, AD/Entra ID, SSO, MFA, and PAM concepts, plus serviceNow and scripting basics. Starting salary aligns with market ranges for U.S.-based roles.