Epic Grand Central Systems Analyst - Prelude

enGen; Pennsylvania; On-site; USD 57,000 - 108,000; Full time

Job summary

An established industry player is seeking a skilled Epic Grand Central Systems Analyst to enhance their healthcare technology solutions. In this role, you will be responsible for configuring and supporting the Epic Grand Central system, focusing on Prelude, while engaging with end-users to resolve issues and improve workflows. Your expertise in systems analysis, requirements definition, and problem resolution will be crucial in delivering top-notch support. Join a dynamic team that values critical thinking and effective communication, and contribute to impactful projects that make a difference in the healthcare sector.

Qualifications

• 3 years of systems administration experience within Epic modules.
• Strong analytical skills for system design and documentation.

Responsibilities

• Configure and support the Epic Grand Central team focusing on Prelude.
• Conduct problem-solving and root cause analysis for system issues.

Skills

Epic Grand Central with a focus on Prelude

Systems analysis

Requirements definition

Problem resolution

Customer service skills

Critical thinking

Communication skills

Organizational skills

Education

Associate's Degree

Bachelor’s Degree in Computer Science or Information Systems

Job description

Epic Grand Central Systems Analyst - Prelude

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Epic Grand Central Systems Analyst - Prelude

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JOB SUMMARY

This job is responsible for configuring, rolling out, and supporting the Epic Grand Central team with a focus on Prelude. Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

Company

enGen

Job Description

JOB SUMMARY

This job is responsible for configuring, rolling out, and supporting the Epic Grand Central team with a focus on Prelude. Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

ESSENTIAL RESPONSIBILITIES

• Plans, designs/builds, tests, implements, and supports the needs of Epic software.
• Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
• Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.
  
  

EXPERIENCE

Required

• 3 years of systems administration experience within one or more Epic modules.
  
  

Preferred

• 3 years of experience in the healthcare industry
  
  

SKILLS

• Epic Grand Central with a focus on Prelude
• Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
• Excellent customer service skills
• Uses critical thinking skills for assigned tasks
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
• Strong organizational skills in managing priorities
• Demonstrates knowledge of project management principles as they relate to assigned tasks
  
  

EDUCATION

Required

• Associates
  
  

Substitutions

• 2 years of relevant work experience in lieu of an Associate's Degree
  
  

Preferred

• Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
  
  

LICENSES or CERTIFICATIONS

Required

• Epic Application Certification within 6 months.
  
  

Preferred

• None
  
  

Language (Other Than English)

None

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting up to 10 pounds

Constantly

Lifting 10 to 25 pounds

Occasionally

Lifting 25 to 50 pounds

Rarely

Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum

$57,700.00

Pay Range Maximum

$107,800.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at [e-mail]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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