Epic Grand Central Systems Analyst - Prelude

Highmark Health; Pennsylvania; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Epic Analyst to enhance their Epic Grand Central systems. This role involves configuring and supporting the Epic software, primarily focusing on Prelude. You'll engage in business analysis, system design, and problem resolution while working closely with end-users. If you possess strong analytical skills, excellent communication abilities, and a passion for improving healthcare systems, this position offers a unique opportunity to contribute to impactful projects in a dynamic environment. Join a team dedicated to optimizing workflows and enhancing user experiences in the healthcare sector.

Qualifications

• 3 years of systems administration experience in Epic modules required.
• Associates degree or equivalent work experience preferred.

Responsibilities

• Configure and support Epic software, focusing on Prelude.
• Analyze system requirements and document workflows.

Skills

Epic Grand Central with a focus on Prelude

Analysis and design skills

Customer service skills

Critical thinking skills

Written and verbal communication skills

Organizational skills

Project management principles knowledge

Education

Associates degree

Bachelor’s degree in Computer Science or related field

Job description

Company :

enGen

Job Description :

JOB SUMMARY

This job is responsible for configuring, rolling out, and supporting the Epic Grand Central team with a focus on Prelude. Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

ESSENTIAL RESPONSIBILITIES

• Plans, designs/builds, tests, implements, and supports the needs of Epic software.
• Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
• Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

EXPERIENCE

Required

• 3 years of systems administration experience within one or more Epic modules.

Preferred

• 3 years of experience in the healthcare industry

SKILLS

• Epic Grand Central with a focus on Prelude
• Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
• Excellent customer service skills
• Uses critical thinking skills for assigned tasks
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
• Strong organizational skills in managing priorities
• Demonstrates knowledge of project management principles as they relate to assigned tasks

EDUCATION

Required

• Associates

Substitutions

• 2 years of relevant work experience in lieu of an Associate's Degree

Preferred

• Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.

LICENSES or CERTIFICATIONS

Required

• Epic Application Certification within 6 months.

Preferred

• None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.