Application Analyst – EPIC Patient Access Team

Children's Wisconsin; West Allis (WI); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking health system dedicated to children's health as an Application Analyst. In this full-time role, you will manage patient access processes and support core EPIC modules. Collaborate with diverse teams to provide application expertise, ensuring effective workflows and high-quality patient care. This innovative organization values professionals committed to making a difference in children's lives and offers a supportive environment for your career growth. If you're passionate about healthcare technology and want to contribute to a mission-driven team, this opportunity is perfect for you.

Qualifications

• Epic certification preferred; cross-training in other skills is a plus.
• Minimum of 2 years relevant experience required.

Responsibilities

• Manage front-end patient work such as registration, scheduling, and check-in.
• Support core EPIC modules: Cadence, Grand Central, and Prelude.
• Provide application expertise through training and guidance.

Skills

Epic certification in Grand Central

Epic certification in Prelude

Epic certification in Cadence

Microsoft Office proficiency

Conflict management

Business insight

Resilience

Resourcefulness

Education

Bachelor’s Degree or equivalent experience

Job description

Application Analyst – EPIC Patient Access Team

Join us at Children's Wisconsin as an Application Analyst – EPIC Patient Access Team.

Children's Wisconsin is a nationally recognized health system dedicated solely to children’s health and well-being, offering primary care, specialty care, urgent care, emergency services, community health, foster and adoption services, counseling, advocacy, and family resources. We are committed to providing a rewarding environment for professionals dedicated to making a difference in children's lives.

Location: Remote

Work Schedule: Full-time, Monday-Friday with call hours, approximately every 8 weeks, including one week from Tuesday to Tuesday. All-day operations.

Responsibilities:

• Manage front-end patient work such as registration, scheduling, and check-in processes.
• Support core EPIC modules: Cadence, Grand Central, and Prelude.
• Provide application, workflow, and process expertise through training and guidance.
• Support, analyze, configure, develop, test, and implement applications across multiple user groups and technologies.
• Serve as an application expert and primary contact for at least one application or module.
• Perform complex, cross-functional work, adhering to change control, testing, and documentation standards.

Qualifications:

• Epic certification in Grand Central, Prelude, or Cadence preferred; cross-training in other skills is a plus. Certification maintenance required.
• Bachelor’s Degree or equivalent experience.
• Minimum of 2 years relevant experience.
• Knowledge of industry practices and standards.
• Proficient in Microsoft Office applications.
• Competencies: conflict management, business insight, resilience, resourcefulness.

Children's Wisconsin is an equal opportunity employer committed to diversity and inclusion, respecting all individuals regardless of race, gender, age, disability, or other protected status.