Epic Environments Lead: Change Management & Reliability

Abbott (abbottcareers2 board); Madison (WI); On-site; USD 110,000 - 140,000; Full time

Job summary

Abbott, a global healthcare leader, seeks a Senior Application Analyst - Epic Environments to lead Epic change management, environment strategy, and lifecycle activities across development, testing, training, and production environments. The role partners with cross-functional teams and vendors to ensure safe, compliant delivery and continuous improvement of Epic systems.

The position emphasizes mentoring junior analysts and coordinating complex initiatives while maintaining system reliability

Responsibilities

• Lead and facilitate Epic application change control processes; ensure compliance with organizational and regulatory requirements.
• Partner with analysts, project teams, operational leaders, and technical teams to assess change impacts and implementation risks.
• Troubleshoot complex Data Courier issues and provide guidance to analysts and project teams.
• Monitor change outcomes and identify opportunities to improve quality, efficiency, and transparency.
• Coordinate environment management activities across development, testing, training, and production environments.
• Plan and oversee environment refreshes, upgrades, releases, and version changes.
• Establish environment schedules and communicate downtime, maintenance windows, and system availability.
• Collaborate with infrastructure, networking, database, and vendor teams to support environment stability and performance.
• Liaise with business systems stakeholders and software vendor's implementation staff, ensuring alignment of business needs with delivery of systems changes.
• Provide end-user support for issues entered into tracking systems.
• Act as a trusted advisor on Epic deployment, environment, and change management strategy.
• Lead complex initiatives involving multiple applications and stakeholders.

Job description

Abbott, a global healthcare leader, seeks a Senior Application Analyst - Epic Environments to lead Epic change management, environment strategy, and lifecycle activities across development, testing, training, and production environments. The role partners with cross-functional teams and vendors to ensure safe, compliant delivery and continuous improvement of Epic systems.

The position emphasizes mentoring junior analysts and coordinating complex initiatives while maintaining system reliability