Epic EMR IT Director, Ambulatory

Duly Health and Care; Chicago (IL); Hybrid; USD 136,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health support

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Community impact

Parental leave & adoption benefits

Job summary

Duly Health and Care is seeking a dynamic IT Director to lead Epic EMR initiatives in Ambulatory settings. The role reports to the VP of EMR Systems and focuses on expanding the clinical EMR portfolio and optimizing integrations across Ambulatory modules.

The ideal candidate brings 8+ years in Epic teams management, strong leadership and cross‑functional collaboration, and a proven record in Patient Engagement and Access projects.

Qualifications

• 8+ years of experience in Epic teams’ management, preferably with multi‑specialty experience.
• Excellent leadership, communication, vendor management, and collaboration skills.
• Proven track record of success in leading and executing Patient Engagement and Access and optimization projects.
• In‑depth knowledge of Epic Outpatient Clinical Modules: Ambulatory, Beaker, Beacon, OpTime, Healthy Planet, Radiant.
• Strong understanding of the EMR landscape and its impact on healthcare operations.
• Ability to work independently and manage multiple priorities effectively.
• Bachelor’s or Master’s degree in healthcare administration or related field

Responsibilities

• Develop and execute a strategic roadmap for the Clinical EMR portfolio.
• Lead Epic Ambulatory/Healthy Planet and OpTime/Ancillary Teams.
• Drive measurable improvements in KPIs as defined by senior management.
• Manage and develop a high‑performing team.
• Partner with the VP of EMR Systems and other stakeholders for seamless integration and optimization.
• Stay abreast of industry trends and advocate for innovative EMR solutions.

Skills

Epic EMR leadership

Team management

Stakeholder comms

Vendor management

Patient engagement

Ambulatory modules

Healthcare administration

Education

Bachelor’s or Master’s in healthcare administration

Tools

Epic Ambulatory

Beaker

Beacon

OpTime

Healthy Planet

Radiant

Job description

Duly Health and Care is seeking a dynamic IT Director to lead Epic EMR initiatives in Ambulatory settings. The role reports to the VP of EMR Systems and focuses on expanding the clinical EMR portfolio and optimizing integrations across Ambulatory modules.

The ideal candidate brings 8+ years in Epic teams management, strong leadership and cross‑functional collaboration, and a proven record in Patient Engagement and Access projects.