Director, Epic EMR & Patient Access Leader

Duly Health and Care; Chicago (IL); Hybrid; USD 136,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health support

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave (up to 12 weeks)

Adoption and surrogacy benefit

Community engagement culture

Job summary

Duly Health and Care seeks an experienced IT Director Epic EMR to lead patient engagement and access initiatives within a hybrid work model. You will direct Epic projects, influence strategy, and drive improvements across systems and teams.

Reporting to the VP of EMR Systems, you will shape the roadmap for patient access, ensure seamless EMR integration, and mentor a high-performing group of professionals while monitoring KPIs and industry trends.

Qualifications

• 8+ years of experience in Epic teams' management.
• Excellent leadership, communication, vendor management, and collaboration skills.
• Proven track record of success in leading Patient Engagement and Access and optimization projects.
• In-depth knowledge of Epic Patient Engagement and Access modules: Prelude, Cadence, MyChart, Referrals.

Responsibilities

• Lead Epic Patient Engagement and Access teams and drive KPI improvements as defined by senior management.
• Manage and develop a high-performing team with a collaborative culture.
• Partner with the VP of EMR Systems to ensure seamless integration and optimization of EMR systems.
• Stay abreast of EMR trends and advocate for innovative solutions.

Skills

Leadership

Communication

Vendor management

Cross-functional collaboration

Education

Bachelor's or master's degree in healthcare administration or related field

Tools

Prelude

Cadence

MyChart

Referrals

Job description

Duly Health and Care seeks an experienced IT Director Epic EMR to lead patient engagement and access initiatives within a hybrid work model. You will direct Epic projects, influence strategy, and drive improvements across systems and teams.

Reporting to the VP of EMR Systems, you will shape the roadmap for patient access, ensure seamless EMR integration, and mentor a high-performing group of professionals while monitoring KPIs and industry trends.