Epic EHR Transformation Consultant

Huron; United States; Remote; USD 83,000 - 165,000; Full time

Job summary

Huron’s Healthcare Transformation Services (HDTx) team seeks a Senior Technical Consultant to optimize client EHR platforms, improve care delivery, and increase profitability across large health systems.

You will manage production support tickets, participate in Epic upgrade initiatives, and collaborate with clinical and operational stakeholders to sustain system stability and drive improvements.

Qualifications

• Analytical and problem-solving abilities demonstrated in production support.
• Experience managing and resolving production support tickets, including break-fix issues.
• Ability to prioritize and clear ticket backlogs while maintaining service levels.

Responsibilities

• Experience managing and resolving production support tickets, including break-fix issues.
• Certifications or experience in Financial Assistance and Estimates.
• Proven ability to prioritize and work through ticket backlogs while maintaining service levels and stakeholder satisfaction.
• Experience identifying and implementing system enhancements and workflow optimizations to improve application performance and user experience.
• Strong analytical and problem-solving skills with the ability to independently resolve complex issues.
• Experience collaborating with operational, clinical, and technical stakeholders to support application stability and ongoing improvements.

Skills

Analytical skills

Ticket management

Stakeholder communication

Problem solving

Tools

Epic

Job description

Huron’s Healthcare Transformation Services (HDTx) team seeks a Senior Technical Consultant to optimize client EHR platforms, improve care delivery, and increase profitability across large health systems.

You will manage production support tickets, participate in Epic upgrade initiatives, and collaborate with clinical and operational stakeholders to sustain system stability and drive improvements.