Epic EHR Configuration & Support Analyst

Northwell; Melville (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Northwell Health seeks an Epic IT specialist to implement, maintain, and support Epic EHR applications, focusing on specific modules. You will independently analyze and resolve moderately complex issues, configure and optimize the Epic system, and collaborate with clinicians, administrators, and IT teams to ensure solutions meet business needs.

The role involves testing, validating upgrades, and contributing to process design to promote effective system utilization while maintaining daily

Qualifications

• Bachelor's Degree required, or equivalent combination of education and related experience.
• One to three (1-3) years of relevant experience, required.
• Epic certification, required.

Responsibilities

• Implements and provides ongoing support for Epic IT solutions, ensuring seamless operation and optimal functionality.
• Analyzes and documents complex use cases and workflows, making independent decisions on optimal technical approaches and system configuration.
• Configures, tests, installs, and maintains Epic applications, translating functional requirements into system build.
• Troubleshoots and resolves moderately complex application-related issues, applying established guidelines and prior experience.
• Collaborates with clinicians, administrators, and IT teams to gather requirements, analyze workflows, and design solutions that meet business needs and promote effective system utilization.
• Participates in testing and validation of system upgrades and supports ongoing system optimization efforts.
• Conducts thorough testing of system changes to guarantee seamless integration and minimal disruption to daily operations.
• Performs related duties as required per ADA and related responsibilities.

Skills

Epic EHR

Analytical thinking

Stakeholder collaboration

Education

Bachelor's Degree

Job description

Northwell Health seeks an Epic IT specialist to implement, maintain, and support Epic EHR applications, focusing on specific modules. You will independently analyze and resolve moderately complex issues, configure and optimize the Epic system, and collaborate with clinicians, administrators, and IT teams to ensure solutions meet business needs.

The role involves testing, validating upgrades, and contributing to process design to promote effective system utilization while maintaining daily