Epic EHR & Clinical Workflow Specialist

Family Centers; Greenwich (CT); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health Savings Account

Flexible Spending Accounts (HealthCare

Flexible Spending Accounts (Dependent

Job summary

Family Centers seeks a Clinical Systems Coordinator to manage Epic and Evolv clinical information systems, supervise EHR administration, and lead training and workflow optimization in Greenwich, CT. Focus is on data integrity, regulatory compliance, and effective clinical technology use across operations.

You will coordinate access, assist with deployments, and partner with EPIC analysts, IT, vendors and leadership to implement new functionality and improve processes in a fast-paced healthcare

Qualifications

• Bachelor’s degree in healthcare administration, nursing, health information management, information systems, or a related field.
• Minimum of three years’ experience with Epic in a healthcare environment.
• Knowledge of healthcare workflows, including clinical documentation, scheduling, and patient care processes.
• Experience supporting Epic users, workflows, system optimization, implementation, or clinical operations.

Responsibilities

• Serve as the primary operational resource for Epic, Evolv, and other clinical information systems.
• Coordinate user account requests, role assignments, access reviews, and security-related functions.
• Assist with system configuration, maintenance, upgrades, enhancements, and testing activities.
• Monitor support tickets and coordinate timely resolution with stakeholders.
• Troubleshoot workflow and system utilization with EPIC analysts, IT resources, vendors and leaders.
• Support implementation of new EPIC functionality, workflows, templates, and documentation tools.
• Maintain system support documentation, procedures, and training materials.

Skills

Epic experience

Healthcare workflows knowledge

Training and user support

Project coordination

Education

Bachelor’s degree in healthcare administration, Nursing, Health Information Management, Information Systems, or related field

Tools

Epic

Evolv

Job description

Family Centers seeks a Clinical Systems Coordinator to manage Epic and Evolv clinical information systems, supervise EHR administration, and lead training and workflow optimization in Greenwich, CT. Focus is on data integrity, regulatory compliance, and effective clinical technology use across operations.

You will coordinate access, assist with deployments, and partner with EPIC analysts, IT, vendors and leadership to implement new functionality and improve processes in a fast-paced healthcare