Epic Clinical Documentation Training Lead (Remote)

Software Technology, Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Software Technology, Inc. seeks a Clinical Documentation Principal Trainer to design and deliver Epic-focused training, support providers, and optimize documentation workflows to improve efficiency and patient care outcomes.

Must be a certified Clinical Documentation Principal Trainer from EPIC. You will partner with informatics and IT, develop curricula, deliver varied training modalities, and drive governance, standardization, and performance metrics.

Qualifications

• Must be a certified Clinical Documentation Principal Trainer from EPIC.

Responsibilities

• Design, build, and maintain training curriculum for clinical documentation workflows (providers, templates, SmartTools).
• Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff.
• Develop manuals, eLearning modules, quick reference guides, and simulations.
• Ensure training content aligns with system updates, regulatory requirements, and organizational standards.
• Serve as SME in clinical documentation workflows within the EHR; Epic preferred.
• Collaborate with application analysts and informatics teams to understand system changes.
• Translate technical builds into end-user training content.
• Support go-live readiness activities and command center operations.
• Identify documentation improvement opportunities through feedback, metrics, and workflow analysis.
• Partner with Clinical Informatics to support optimization initiatives and standardization efforts.
• Update training materials and strategies based on system enhancements and user needs.
• Promote best practices for accurate, efficient, and compliant documentation.
• Participate in governance structures and workgroups related to clinical documentation.
• Provide input on system design decisions impacting documentation workflows.
• Ensure alignment with enterprise documentation standards and regulatory requirements.
• Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics.
• Provide ongoing support and coaching to end users.
• Maintain training environment and related documentation.

Job description

Software Technology, Inc. seeks a Clinical Documentation Principal Trainer to design and deliver Epic-focused training, support providers, and optimize documentation workflows to improve efficiency and patient care outcomes.

Must be a certified Clinical Documentation Principal Trainer from EPIC. You will partner with informatics and IT, develop curricula, deliver varied training modalities, and drive governance, standardization, and performance metrics.