Epic Certified Principal Trainer - Clinical Documentation - Remote

Software Technology, Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Software Technology, Inc. seeks a Clinical Documentation Principal Trainer to design and deliver Epic-focused training, support providers, and optimize documentation workflows to improve efficiency and patient care outcomes.

Must be a certified Clinical Documentation Principal Trainer from EPIC. You will partner with informatics and IT, develop curricula, deliver varied training modalities, and drive governance, standardization, and performance metrics.

Qualifications

• Must be a certified Clinical Documentation Principal Trainer from EPIC.

Responsibilities

• Design, build, and maintain training curriculum for clinical documentation workflows (providers, templates, SmartTools).
• Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff.
• Develop manuals, eLearning modules, quick reference guides, and simulations.
• Ensure training content aligns with system updates, regulatory requirements, and organizational standards.
• Serve as SME in clinical documentation workflows within the EHR; Epic preferred.
• Collaborate with application analysts and informatics teams to understand system changes.
• Translate technical builds into end-user training content.
• Support go-live readiness activities and command center operations.
• Identify documentation improvement opportunities through feedback, metrics, and workflow analysis.
• Partner with Clinical Informatics to support optimization initiatives and standardization efforts.
• Update training materials and strategies based on system enhancements and user needs.
• Promote best practices for accurate, efficient, and compliant documentation.
• Participate in governance structures and workgroups related to clinical documentation.
• Provide input on system design decisions impacting documentation workflows.
• Ensure alignment with enterprise documentation standards and regulatory requirements.
• Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics.
• Provide ongoing support and coaching to end users.
• Maintain training environment and related documentation.

Job description

Clinical Documentation Principal Trainer responsible for developing and delivering EHR training, supporting providers, and optimizing documentation workflows. Partners with informatics and IT to improve efficiency, compliance, and patient care outcomes.

MUST BE A CERTIFIED CLINICAL DOCUMENTATION PRINCIPLE TRAINER FROM EPIC.

Training Development & Delivery (40%)

• Design, build, and maintain training curriculum for clinical documentation workflows (e.g., provider documentation, templates, SmartTools)
• Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff
• Develop training materials including manuals, eLearning modules, quick reference guides, and simulations
• Ensure training content aligns with system updates, regulatory requirements, and organizational standards

EHR & Workflow Expertise (25%)

• Serve as a subject matter expert in clinical documentation workflows within the EHR (Epic preferred)
• Collaborate with application analysts and informatics teams to understand system design and changes
• Translate technical build into end-user training content
• Support go-live readiness activities and command center operations

Optimization & Continuous Improvement (20%)

• Identify documentation improvement opportunities through feedback, metrics, and workflow analysis
• Partner with Clinical Informatics to support optimization initiatives and standardization efforts
• Update training materials and strategies based on system enhancements and user needs
• Promote best practices for accurate, efficient, and compliant documentation

Governance & Collaboration (10%)

• Participate in governance structures and workgroups related to clinical documentation
• Provide input on system design decisions impacting documentation workflows
• Ensure alignment with enterprise documentation standards and regulatory requirements

Support & Evaluation (5%)

• Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics
• Provide ongoing support and coaching to end users

Maintain training environment and related documentation