Epic Certification & Integration Engineer (Hybrid)

QUEST DIAGNOSTICS INC; Secaucus (NJ); Hybrid; USD 76,000 - 100,000; Full time

Benefits offered by this job

Best-in-class benefits

Annual health assessment

401(k) company match up to 5%

Education assistance

Paid time off

Job summary

Quest Diagnostics is hiring a hybrid role based in Secaucus, NJ (onsite 3 days/week) with a secondary site in Schaumburg, IL. The position focuses on developing and supporting complex vendor integration across health IT systems.

You will design interfaces, certify new vendors, and provide Tier 3 support while aligning with regulatory requirements and Quest standards. Travel up to 25% is expected.

Qualifications

• 3-5 years of experience in a laboratory or healthcare environment
• Strong commitment to customer service through teamwork
• Demonstrate solid grasp of key technical and process concepts related to all types of client connectivity issues
• A combination of Information Technology, Customer Service and Project Management skills
• Excellent trouble shooting skills
• Proficient with interface support, general connectivity support and problem resolution procedures
• Excellent verbal and written communication skills to interact with internal business partners and external clients

Responsibilities

• Develop and support integration solutions through the full development life cycle including analysis, specification, design, development, testing, implementation, and support for complex vendor integration
• Develop technical design documents for complex interfaces and templates for future integration
• Certify new vendors/products to meet Quest requirements and regulatory standards
• Design interfaces using Integration Engine technologies and proprietary tools
• Implement and document beta client interfaces and test plans
• Provide Tier 3 Service Manager ticket support for production interfaces
• Develop enhancements for HUB vendor interfaces and production environments
• Monitor and resolve integration engine issues and generate root-cause analyses
• Support emerging technologies such as FHIR, HL7 LRI and Genomic Reporting
• Assist in setting up HUB interfaces under development
• Adhere to Quest Diagnostics’ mission, values and standards

Skills

Customer service

Communication

Troubleshooting

Teamwork

Project management

Healthcare IT

Education

Bachelor’s degree in related field

Epic certification(s)

Tools

Service Manager

Quanum

HL7 interfaces

EMR/LIS interfaces

Job description

Quest Diagnostics is hiring a hybrid role based in Secaucus, NJ (onsite 3 days/week) with a secondary site in Schaumburg, IL. The position focuses on developing and supporting complex vendor integration across health IT systems.

You will design interfaces, certify new vendors, and provide Tier 3 support while aligning with regulatory requirements and Quest standards. Travel up to 25% is expected.