Epic Care Analyst II - Billing

PARKVIEW HEALTH SYSTEM INC; Fort Wayne (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Parkview Health in Fort Wayne, IN is seeking an Epic Applications Specialist who independently maintains design and build expertise in Epic. You will develop, upgrade, and support the Epic application while ensuring consistent documentation standards and strong knowledge transfer with the team and end users.

You will propose solutions to leaders around documentation, efficiency, quality, reporting and system updates, taking a leadership role to foster a learning approach and to grow team

Qualifications

• Associate's degree in healthcare, computer or related field required or preferred.
• Bachelor's degree in healthcare, computer or related field preferred.
• Epic certifications (Hospital Billing and/or Professional Billing, Hospital Billing Reimbursement Contracts or Professional Billing Reimbursement Contracts) required or accreditation status at hire.

Responsibilities

• Design and build expertise in Epic applications.
• Independently develop, upgrade and support the Epic application with documentation standards.
• Transfer knowledge to co-workers and clients; support efficient, high-quality solutions.
• Lead in documenting requirements and communicating with the team and end users.

Skills

Epic knowledge

Problem solving

Communication skills

Team player

Analytical thinking

Education

Associate's degree in healthcare, computer or related field

Bachelor's degree in healthcare, computer or related field preferred

Tools

Community Connect

Job description

• Fort Wayne, IN
• Parkview Health
• Parkview Community Connect
• Professional/Business Support
• 45
• Req #: 178229
• Posted: June 30, 2026

Summary

Independently maintains design and build expertise in Epic applications. Independently develops, upgrades and supports the Epic application, ensuring consistent documentation standards. Knowledge transfer with co-workers and client base is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards, efficiency, quality, reporting and/or system updates. Takes a leadership role in ensuring a learning approach in achieving knowledge proficiency in the Epic application from a functional and build perspective. Instrumental in growing team knowledge by engaging in critical thinking and analysis to seek and solve problems.

Education

Associate's degree in healthcare, computer or related field. Bachelor's degree in healthcare, computer or related field preferred.

Licensure/Certification

Epic certifications (Hospital Billing and/or Professional Billing, Hospital Billing Reimbursement Contracts or Professional Billing Reimbursement Contracts), accredited or proficiency status for specific application required at time of hire.

Experience

Minimum requirement of 4 years' experience in information technology, healthcare or another related field. Prefer candidates who have Experience with Community Connect, Epic Implementations, Acquisitions, Upgrades, Go-Lives, and Maintenance. Familiarity with information technology service management (ITSM) principals preferred. Familiarity with medical terminology and workflows preferred. Ability to translate business needs into technical specifications. Epic and/or third party knowledge strongly preferred. Possesses the ability to address process requirements. Demonstrates good customer relationship skills. Must be a team player. Skilled at problem solving, strong organization skills, strong attention to detail, and demonstrated ability to understand complex issues and communicate these issues to co-workers. Ability to communicate, both verbally and written, effectively with technical team, as well as leaders and end users.

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