Epic Cadence/SER Analyst III - Hybrid/Remote

Carilion Clinic; Roanoke (VA); On-site; USD 89,000 - 143,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Pension plan

Paid time off

Onsite fitness

Job summary

Carilion Clinic seeks an Epic Application Analyst III to lead Epic Cadence/SER analysis, design, configuration, testing, and implementation. The role interfaces with TSG groups, clients, and vendors to deliver solutions and maintain documentation.

The ideal candidate has 4+ years of related experience, Epic certifications, and strong communication skills. A Monday–Friday schedule with after-hours on-call and occasional travel is expected, onsite at Roanoke.

Qualifications

• Minimum of 4 years of related experience.
• Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.
• Must obtain and maintain a minimum of 3 vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path.
• Must maintain a certification/proficiency in applicable Epic module(s).
• Strong organizational, problem-solving, and analytical skills; effective communication (oral, written, presentation).

Responsibilities

• Conducts intermediate to advanced analysis of Epic application design and system workflows.
• Independently manages assigned projects and work efforts, ensuring timely delivery.
• Leads requirements gathering and facilitates design sessions with stakeholders.
• Analyzes and translates business needs into system solutions with minimal supervision.
• Develops and maintains documentation and knowledge resources for supported Epic and non-Epic applications.
• Develops working knowledge of assigned Epic module(s) and related tools.
• Assists with implementation of new Epic modules and system enhancements.
• Serves as a resource for Epic application and system support and provides guidance to team members.
• Interacts with internal and external customers and stakeholders professionally.
• Participates in on-call rotation and occasional travel.

Education

Associate degree or 2 years experience

Epic certifications

Job description

Carilion Clinic seeks an Epic Application Analyst III to lead Epic Cadence/SER analysis, design, configuration, testing, and implementation. The role interfaces with TSG groups, clients, and vendors to deliver solutions and maintain documentation.

The ideal candidate has 4+ years of related experience, Epic certifications, and strong communication skills. A Monday–Friday schedule with after-hours on-call and occasional travel is expected, onsite at Roanoke.