Epic Cadence Capacity Lead: Scheduling & Analytics

Baylor Scott & White Health; Phoenix (AZ); On-site; USD 86,000 - 133,000; Full time

Job summary

The Capacity Management Lead at Baylor Scott & White Health leads a team of Capacity Management Analysts who optimize Epic Cadence templates to support patient access goals across the health system and ensure efficient provider utilization.

The role partners with operational leaders, physicians, clinic leadership, patient access teams, and Information Services to understand scheduling workflows, identify opportunities for improvement, and implement system enhancements that drive access and

Qualifications

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION -

Responsibilities

• Serve as a functional and technical Subject Matter Expert on the application and Scott and White workflows. Apply good knowledge of the technology and enterprise processes. Unite closely with all teams to drive a holistic patient perspective.
• Test and document workflows, data collections, and end-user report details. Address technical issues related to the application. Consider vendor and internal stakeholder needs.
• Create, modify and track system build timely and effectively
• Create and execute test scripts for new system builds.
• Provide Application Help, Implement system updates and changes, and communicate those changes to super users and end users.
• Engage, manage, communicate and earn the care and respect of all stakeholders.
• Train and mentor Application Analysts.
• Head business partners and technical team to define, document, and review business system requirements to continuously improve organizational efficiency.
• Assist IS managers and work with teams to know about Scott & White's policies, procedures, and operations. Translate these needs into specialized application specifications.
• Solve problems by studying business issues /requirements, examining both data and workflows and synthesizing key messages.

Skills

Epic Cadence

Leadership

Data analysis

Healthcare IT

Project management

Communication

Ambulatory scheduling

Education

Bachelor's degree or 4 years of work experience above the minimum qualification

Job description

The Capacity Management Lead at Baylor Scott & White Health leads a team of Capacity Management Analysts who optimize Epic Cadence templates to support patient access goals across the health system and ensure efficient provider utilization.

The role partners with operational leaders, physicians, clinic leadership, patient access teams, and Information Services to understand scheduling workflows, identify opportunities for improvement, and implement system enhancements that drive access and