Epic Cadence Applications Support Coordinator

BCforward; United States; Teletrabalho; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

BCforward is seeking an Epic Cadence expert for a remote engagement lasting 5+ months. The role focuses on Epic Cadence/Prelude applications support, incident management, and project delivery across enhancements, upgrades, and new implementations.

The ideal candidate will balance production support with project work, collaborating with client stakeholders, vendors, and offshore teams while ensuring HIPAA and data governance requirements are met. Epic Cadence/Prelude certifications are essential.

Qualificações

• Epic Cadence certification required.
• Epic Prelude certification required.
• Experience implementing and supporting Epic applications.

Responsabilidades

• Provide SME-level support for Epic Cadence and Prelude workflows and configuration.
• Manage incidents, requests, maintenance, and enhancements within SLAs.
• Own assigned project deliverables across requirements, design, build, testing, implementation, go-live, and stabilization.
• Collaborate with client stakeholders, vendors, and offshore resources.
• Maintain accurate application and project documentation.
• Proactively communicate delivery status, risks, dependencies, and resource needs.
• Meet applicable security, HIPAA, and data governance requirements.
• Support cross-application and cross-functional work as needed.
• Current Epic Cadence and Prelude certification(s) required.

Conhecimentos

Epic Cadence certification

Epic Prelude certification

Implementation and support experience

Formação académica

High school diploma

Epic certification

Descrição da oferta de emprego

BCforward is seeking a highly motivated and experienced Epic Cadence to join our dynamic team.

Title - Epic Cadence

Work Arrangement: REMOTE

Duration - 5+ months (Possible Extension)

Responsibilities

The Epic Cadence/Prelude Applications Support Coordinator will bring 4+ years of experience in Epic application support and delivery. This role is accountable for both production support and assigned project work, requiring the ability to balance operational commitments with enhancements, implementations, upgrades, and other project initiatives.

Key Responsibilities

• Provide SME-level support for Epic Cadence and Prelude workflows and configuration.
• Manage incidents, requests, maintenance, and enhancements within established SLAs.
• Own assigned project deliverables across requirements, design, build, testing, implementation, go-live, and stabilization.
• Collaborate with client stakeholders, vendors, and offshore resources.
• Maintain accurate application and project documentation.
• Proactively communicate delivery status, risks, dependencies, and resource needs.
• Meet applicable security, HIPAA, and data governance requirements.
• Support cross-application and cross-functional work as needed
• Current Epic Cadence and Prelude certification(s) required

Education

High-school graduation and Epic certification

Experience

4 Years

Must-have” skills for this role:

1. Epic cadence certification

2. Epic prelude certification

3. Implementation and support experience