Epic Billing Analyst I, Day Shift, Epic Program

Financeroles; Gaithersburg (MD); On-site; USD 69,000 - 108,000; Full time

Benefits offered by this job

Work-life balance

Free employee parking

Medical, dental, vision coverage

Employer retirement contribution

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

Adventist HealthCare is hiring an Epic Billing Analyst I to join the Epic Program. The role focuses on building and configuring the Resolute Hospital and Professional Billing modules, monitoring claims and remittance files, and supporting testing and go‑live activities.

You will also handle production support and ensure compliance with billing regulations. Qualified candidates will have an associate or bachelor’s degree and 0–5 years of related experience, plus EpicResolute certification within

Qualifications

• Associate’s or bachelor’s degree in business, finance, healthcare administration, health informatics, or a related field.
• 0–5 years of direct clinical, healthcare operations, information systems, application support, or related experience.
• Epic Resolute Hospital Billing or Professional Billing certification must be obtained within six months of hire.
• HFMA Certified Revenue Cycle Representative (CRCR) or a similar revenue cycle credential is preferred.
• Ability to participate in on‑call rotation, after‑hours support, upgrades, and go‑live activities.

Responsibilities

• Build and configure in Resolute Hospital Billing, Professional Billing, and SBO under guidance of senior analysts.
• Monitor claims, remittance files, and payer rejections; assist with troubleshooting route issues.
• Execute tests and support go-live activities; document defects and participate in training.
• Provide production support and research issues; participate in on‑call rotation.
• Follow HIPAA, change control, and billing regulations; maintain documentation.

Education

Associate’s or bachelor’s degree in business, finance, healthcare administration, health informatics, or a related field

0-5 years of direct clinical, healthcare operations, information systems, application support, or related experience

Epic Resolute Hospital Billing or Professional Billing certification

HFMA Certified Revenue Cycle Representative (CRCR) or similar credential

Ability to participate in on-call rotation and after-hours support

Tools

Epic Resolute Hospital Billing

Epic Professional Billing

HFMA CRCR

Job description

Epic Billing Analyst I

Adventist HealthCare seeks to hire an experienced Epic Billing Analyst I for our Epic Program who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

Responsibilities

• Resolute Build and Configuration: Complete assigned build and maintenance in Resolute Hospital Billing, Professional Billing, and Single Billing Office under the guidance of senior analysts, including work queues, charge routing rules, statement settings, and billing system tables. Follow AHC build standards and document all changes.
• Claims, Remittance, and Charge Integration: Monitor claim and remittance file processing, help research clearinghouse and payer rejections, and assist with troubleshooting charges that fail to route from clinical applications into billing.
• Testing, Implementation, and Go-Live Support: Execute unit, application, and integrated test scripts, including charge and claim testing, and document defects. Support training, dress rehearsals, and at-the-elbow support in business offices for the May 2028 go‑live.
• Production Support and Optimization: Respond to billing, coding, and CDI Service requests and incidents. Research issues and elevate complex problems to senior analysts. Participate in the on‑call rotation with support from the team.
• Compliance, Governance, and Collaboration: Follow change control, security, and HIPAA requirements for all work. Maintain accurate documentation and build knowledge of billing regulations, payer rules, and AHC revenue cycle policies.

Qualifications

• Associate’s or bachelor’s degree in business, finance, healthcare administration, health informatics, or a related field; an equivalent combination of education and relevant experience may be considered.
• 0-5 years of direct clinical, healthcare operations, information systems, application support, or related experience. Prior Epic experience is preferred but not required.
• Epic Resolute Hospital Billing or Professional Billing certification must be obtained within six months of hire. HFMA Certified Revenue Cycle Representative (CRCR) or a similar revenue cycle credential is preferred.
• Ability to participate in on‑call rotation, after‑hours support, upgrades, and go‑live activities, including extended hours during the go‑live and around month‑end and billing deadlines.
• Epic Assessment Requirement – as part of the interview process, candidates advancing to the final stages of consideration will be required to complete a two‑part online assessment through Honorlock.

Assessment Requirements

All analysts hired will be required to become Epic certified. This requires offsite travel to Epic in Wisconsin in February 2027 to complete certification requirements.

Work Schedule

Employment Type: Full‑time

Hours per Week: 40 hours/week

Typical Daily Schedule: 8 am-5 pm, Monday through Friday

Shift Type: Day Shift

Holiday Requirements: Follow the company holiday calendar

Occasional nights/weekend and travel to support the implementation.

Pay Range

$68,640.00 - $108,160.00

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

FLSA Classification

United States of America (Exempt)

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free employee parking
• Medical, prescription, dental, and vision coverage for employees and their eligible dependents effective on your date of hire
• Employer‑paid short & long‑term disability, basic life insurance and AD&D (short‑term disability buy‑up available)
• Paid time off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition reimbursement
• Employee assistance program (EAP) support

Mission Statement

As a faith‑based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high‑quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID‑19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID‑19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well‑recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re‑apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow‑up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e‑cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).)

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission‑centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.