Epic Billing Analyst I, Day Shift, Epic Program

Adventist HealthCare; United States; On-site; USD 69,000 - 108,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Prescription, Dental, and Vis

Employer-paid Short & Long-Term Disab

Paid Time Off

Employer retirement contribution and 3

Job summary

Adventist HealthCare seeks an experienced Epic Billing Analyst I to join our Epic Program and help extend God’s care through healing. The role supports build, testing, and maintenance of Epic Resolute Hospital Billing, Professional Billing, and Single Billing Office, under senior analyst guidance.

The analyst will assist with claims processing, research payer rejections, and support the May 2028 go-live. Certification in Epic and HIPAA compliance are required, with on-call rotation and

Qualifications

• Associate’s or bachelor’s degree in business, finance, healthcare administration, health informatics, or a related field.
• 0-5 years of direct clinical, healthcare operations, information systems, application support, or related experience.
• Epic Resolute Hospital Billing or Professional Billing certification must be obtained within six months of hire.
• HFMA CRCR or a similar revenue cycle credential is preferred.
• Ability to participate in on-call rotation and go-live activities, including extended hours during go-live and month-end deadlines.
• Epic certification travel to Wisconsin for certification requirements.

Responsibilities

• Resolve build/configuration in Resolute Hospital Billing, Professional Billing, and Single Billing Office under guidance of senior analysts.
• Monitor claims, remittance processing, and payer rejections; assist with troubleshooting charges.
• Assist with unit, application, and integrated testing; support go-live activities in business offices.
• Provide production support and incident response; participate in on-call rotation.
• Follow HIPAA, change control, and billing regulations; maintain documentation.

Education

Associate’s or bachelor’s degree in business, finance, healthcare administration, health informatics, or a related field

Epic Resolute Hospital Billing or Professional Billing certification

HFMA Certified Revenue Cycle Representative (CRCR) or similar credential

Tools

Epic Resolute Hospital Billing

Epic Professional Billing

Single Billing Office

Job description

Adventist HealthCare seeks to hire an experienced Epic Billing Analyst I for our Epic Program who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

The Epic Billing Analyst I supports the build, testing, and maintenance of Epic Resolute Hospital Billing, Professional Billing, and Single Billing Office under the guidance of senior analysts.

The Analyst helps AHC’s patient financial services teams bill accurately and efficiently while developing the skills and certification needed to work independently, and supports the Epic go-live.

As an Epic Billing Analyst I, you will:

• Resolute Build and Configuration: Complete assigned build and maintenance in Resolute Hospital Billing, Professional Billing, and Single Billing Office under the guidance of senior analysts, including work queues, charge routing rules, statement settings, and billing system tables. Follow AHC build standards and document all changes.
• Claims, Remittance, and Charge Integration: Monitor claim and remittance file processing, help research clearinghouse and payer rejections, and assist with troubleshooting charges that fail to route from clinical applications into billing.
• Testing, Implementation, and Go-Live Support: Execute unit, application, and integrated test scripts, including charge and claim testing, and document defects. Support training, dress rehearsals, and at-the-elbow support in business offices for the May 2028 go-live.
• Production Support and Optimization: Respond to billing, coding, and CDI Service requests and incidents. Research issues and elevate complex problems to senior analysts. Participate in the on-call rotation with support from the team.
• Compliance, Governance, and Collaboration: Follow change control, security, and HIPAA requirements for all work. Maintain accurate documentation and build knowledge of billing regulations, payer rules, and AHC revenue cycle policies.

Qualifications include:

• Associate’s or bachelor’s degree in business, finance, healthcare administration, health informatics, or a related field; an equivalent combination of education and relevant experience may be considered.
• 0-5 years of direct clinical, healthcare operations, information systems, application support, or related experience. Prior Epic experience is preferred but not required.
• Epic Resolute Hospital Billing or Professional Billing certification must be obtained within six months of hire. HFMA Certified Revenue Cycle Representative (CRCR) or a similar revenue cycle credential is preferred.
• Ability to participate in on-call rotation, after-hours support, upgrades, and go-live activities, including extended hours during the go-live and around month-end and billing deadlines.
• Epic Assessment Requirement As part of the interview process, candidates advancing to the final stages of consideration will be required to complete a two-part online assessment through Honorlock, Epic’s testing partner. The assessment provides additional insight into competencies important for success in the roles. Honorlock utilizes AI-assisted proctoring technology to help maintain the integrity of the assessment process. Additional details will be provided to candidates selected to move forward in the hiring process.
• Epic Certification Requirement All analysts hired will be required to become Epic certified. This requires offsite travel to Epic in Wisconsin in February 2027 to complete certification requirements.

Work Schedule:

Employment Type: Full-time

Hours per Week: 40 hours/week

Typical Daily Schedule: 8 am-5 pm, Monday through Friday

Shift Type: Day Shift

Holiday Requirements: Follow the company holiday calendar Occasional nights/weekend and travel to support the implementation.

Pay Range:

Pay Range: $68,640.00 - $108,160.00 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County. If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Our Mission:

We extend God's care through the ministry of physical, mental and spiritual healing. Adventist HealthCare, based in Gaithersburg, MD., is a faith-based, not-for-profit organization of dedicated professionals who work together each day to improve the health and well-being of people and communities through a ministry of physical, mental and spiritual healing. Our comprehensive approach to caring for our community includes three acute-care hospitals – Shady Grove Medical Center, White Oak Medical Center and Fort Washington Medical Center – as well as two Physical Rehabilitation hospitals, Outpatient centers, Imaging Centers, Urgent Cares, Home Care Services, Employer Health Programs and Physician Networks. We are nationally recognized and honored especially for our Cardiac, OB, Cancer, Stroke, Orthopedic, Rehabilitation and Mental Health services. Consider joining our team of over 6,000 employees and become part of one of the longest serving healthcare systems in the Washington, D.C., area that has a long-standing tradition as the largest provider of charity care and community benefit in Montgomery County.