Epic Beaker Analyst II

Duly Health and Care; Downers Grove (IL); Remote; USD 73,000 - 111,000; Full time

Job summary

Duly Health and Care seeks an Epic Beaker Analyst II to transform healthcare through precision and integrity. Key responsibilities include configuring Epic systems, collaborating across disciplines, and ensuring long-term system excellence. This role is essential for enhancing clinical laboratory systems and requires both independent and collaborative skills.

Benefits

Comprehensive medical, dental, and vision benefits

$5,250 Tuition Reimbursement per year

Immediate 401(k) match

40 hours paid volunteer time off

Parental leave at 100% pay

Qualifications

• 3+ years of Epic application support or analysis experience.
• Epic Beaker Certification preferred.
• Strong understanding of laboratory operations and regulatory standards.

Responsibilities

• Configure and optimize Epic Beaker systems according to operational goals.
• Serve as subject matter expert for Epic Beaker.
• Manage break/fix incidents and service requests.

Skills

Analytical skills

Communication skills

Documentation skills

Education

Bachelor’s Degree in Computer Science, Health Informatics, Clinical Laboratory Science

Tools

Epic Systems

Job description

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• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
  
  

Overview

Epic Beaker Systems Analyst II

Location: Remote, IL

Schedule: Full-Time

Department: IT

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
  
  

Summary

Join a team that is transforming healthcare through precision, innovation, and integrity. As an Epic Beaker Systems Analyst II at Duly Health and Care, you will play a critical role in configuring and optimizing our integrated Epic electronic medical record system. This position is ideal for individuals who thrive on depth, consistency, and long-term system excellence — whether your someone who values mastery, an individual who builds with care, a Tech Expert who sees the system in every detail, or a Visionary who thinks in frameworks.

This is not just a support role — you’ll own enhancements, collaborate across disciplines, and contribute to the long-term roadmap of our clinical laboratory systems. You’ll balance daily issue resolution with impactful project work in an environment that values structure, autonomy, and technical excellence.

Responsibilities

• Configure, test, document, and deploy Epic Beaker system changes in alignment with clinical and operational goals
• Serve as a subject matter expert for Epic Beaker functionality, interfacing regularly with lab and IT stakeholders
• Manage and resolve break/fix incidents and service requests related to Epic Beaker in a timely and structured fashion
• Develop and maintain workflows, documentation, and configuration standards to support system continuity
• Participate in integrated testing across Epic modules to ensure functionality in an enterprise-wide environment
• Collaborate with other Epic analysts and developers to support application enhancements, upgrades, and optimization efforts
• Independently manage small to medium-sized projects or support larger initiatives led by senior Epic team members
• Analyze data trends, identify system improvement opportunities, and present recommendations using logical, evidence-based reasoning
• Ensure system changes meet compliance, validation, and documentation standards, especially related to laboratory data and reporting
• Participate in the on-call rotation and provide after-hours support as needed for high-priority issues or upgrades
  
  

Qualifications

Education & Experience Requirements

• Bachelor’s Degree in Computer Science, Health Informatics, Clinical Laboratory Science, or related field (required)
• 3+ years of Epic application support or analysis experience, preferably with Epic Beaker (required)
• Epic Beaker Certification (Preferred: CP and AP) other Epic Certifications
• Strong understanding of laboratory operations, workflows, and regulatory standards
• Proven ability to work independently and collaboratively in a high-performing, matrixed environment
• Experience with integrated Epic systems and understanding of downstream impact to modules such as AMB, Results Routing, and MyChart
• Exceptional analytical, documentation, and communication skills — with a bias for thoughtful execution and system integrity
• Some onsite support needed for Go-lives, projects, Lab Instruments installs, troubleshooting management etc.
  
  

The compensation for this role includes a base pay range of $73,399-$110,098 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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