Epic Beaker Analyst - Hybrid Lab Systems & Compliance

UnitedHealth Group; Needham (MA); Hybrid; Confidential; Full time

Benefits offered by this job

Telecommuter Policy

Benefits package

Job summary

UnitedHealth Group’s Optum division in Needham, MA is hiring a Beaker/ Lab Systems Analyst for a hybrid-remote role aligned to the main laboratory. You will build and maintain Beaker, manage integrations, and ensure regulatory compliance to support accurate results and instrument connectivity.

Work involves testing, documentation, and collaboration with lab staff to translate workflows into reliable system functionality in a regulated environment.

Qualifications

• Epic Beaker certification or proficiency.
• 2+ years of foundational understanding of clinical laboratory workflows.
• 1+ years of knowledge of laboratory regulations (CAP, CLIA, Joint Commission).
• 1+ years of experience with healthcare or laboratory information systems (LIS, middleware, or instrument interfaces).
• 1+ years of experience performing structured testing (unit/integration).
• 1+ years of analytical and problem-solving skills.

Responsibilities

• Beaker Build & System Maintenance per standards and change-control processes.
• Lab Integrations & regulatory compliance to meet CLIA, CAP, and other requirements.
• Issue triage & first-line support to minimize downtime and support patient care.
• Testing & validation for upgrades and enhancements with structured test scripts.
• Documentation & knowledge management to strengthen team onboarding and consistency.
• Translate operational needs into system functionality and future build requirements.

Skills

Analytical and problem-solving

Documentation skills

Communication and collaboration

Attention to detail

Team-oriented

Regulatory compliance awareness

Tools

LIS systems

Middleware

Instrument interfaces

Beaker integration

Job description

UnitedHealth Group’s Optum division in Needham, MA is hiring a Beaker/ Lab Systems Analyst for a hybrid-remote role aligned to the main laboratory. You will build and maintain Beaker, manage integrations, and ensure regulatory compliance to support accurate results and instrument connectivity.

Work involves testing, documentation, and collaboration with lab staff to translate workflows into reliable system functionality in a regulated environment.