Epic Beacon Analyst

Duly Health and Care; Chicago (IL); On-site; USD 86,000 - 128,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) match

Tuition reimbursement

Parental leave

Volunteer time off

Job summary

Duly Health and Care in Chicago is seeking an Epic Analysis professional to support and optimize Epic Modules and related systems. The role emphasizes planning, testing, and upgrades, with mentorship for analytics and problem resolution.

The candidate will coordinate with I&T and management on system integration, data preparation for executive reporting, and future IT initiatives. Strong communication across levels is essential.

Qualifications

• Epic Certification (Beacon)
• Experience with documentation, workflow design and product configuration in a healthcare organization
• Ability to lead across project phases: design, build, validation, implementation and optimization
• Knowledge of technical healthcare applications and interfaces
• Knowledge of SQL, HL7, X12 or other healthcare languages/standards
• Strong judgment and decision-making abilities
• Familiarity with outpatient physician office workflows
• Ability to organize and prioritize work under pressure and deadlines
• Strong communication across all organizational levels

Responsibilities

• Daily operational support and system updates (40%)
• I&T ownership of 3+ Epic Modules or related Application Systems
• Lead planning, test scripts, release notes reviews, testing workflows and upgrades
• Mentor Epic analysis for problem resolution
• Provide On Call Support for system enhancements and new features (40%)
• Investigate complex system errors and coordinate resolution
• Collaborate with I&T and management on evaluating prospective I&T systems
• Lead efforts to connect Epic with vendors or downstream systems
• Prepare data from Epic and other systems for executive reports
• Identify future business needs and coordinate large-scale IT projects

Skills

Epic Certification

Beacon

Documentation

Workflow design

Healthcare knowledge

SQL

HL7

X12

Decision making

Communication

Tools

Epic

Job description

Information and Transform

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Job Description

• Daily operational support and system updates (40%)
• I&T ownership of 3 or more Epic Modules or related Application Systems
• Utilize PM skills for leading the planning, test scripts updates, review of release notes, testing workflow and build changes for upgrades
• Mentor and coach Epic analysis on problem and resolution efforts
• Provide On Call Support for project projects which include supporting system enhancements/new features, enhanced workflow design and optimization (40%)
• Investigate complex system errors and/or failures and coordinate resolution of the issues
• Collaborate and communicate with I&T and management staff in the evaluation and selection of prospective I&T systems that support or are bolt-on to the (20%)
• Lead efforts and initiatives to establish new connections to Epic for vendors, downstream systems or new applications
• Organize and prepare data from Epic and other systems to create reports geared towards executives
• Proactive in identifying future business needs requirements
• Coordinate and contribute effectively to the implementation of large scale I&T projects

Qualifications

Minmum knowledge/skills/abilities Epic Certification in Beacon Experience with documentation, workflow design and product configuration in a healthcare organization Actively participate and able to lead in all project phases including design, build and validation, implementation and optimization Knowledge of technical applications and interfaces typically used in health care environments Knowledge of SQL, HL7, X12 or other healthcare languages/standards Ability to apply judgment and make informed decisions Familiarity with outpatient physician office workflows Ability to analyst, organize and prioritize work while working under pressure and meeting multiple deadlines Strong communication skills and the ability to interact with all levels of the organization

The compensation for this role includes a base pay range of $85,616 - $128,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.