Epic ASAP - Clinical Applicication Analyst - Intermediate

Uasys; Little Rock (AR); On-site; USD 80,000 - 110,000; Full time

Job summary

University of Arkansas for Medical Sciences (UAMS) seeks a Clinical Application Systems Analyst – Intermediate to support IT EMR Services, with a focus on Epic ASAP and related clinical applications. Responsibilities include system build, maintenance, troubleshooting, upgrades, and workflow optimization to ensure reliability.

The ideal candidate will collaborate with operational and IT teams to resolve complex issues, implement enhancements, and support continuous improvement across clinical and

Qualifications

• Epic ASAP certification required.
• Experience supporting and maintaining computer systems in a healthcare setting.
• Ability to lead meetings, resolve conflicts, maintain issue lists, and manage a project plan.
• Knowledge of pharmacy formulary, dispensing and ordering methods and products, processes and procedures.

Responsibilities

• Configure, maintain, test, and optimize Epic ASAP and related clinical applications to support operational needs, system integrity, and regulatory compliance.
• Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions.
• Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions in accordance with SLAs.
• Monitor application performance, integrations, and security to ensure system reliability and compliance.
• Lead or support application implementations, upgrades, enhancements, testing activities, and documentation.
• Provide mentorship and maintain required certifications, and contribute to continuous process improvements.
• May perform additional tasks to support departmental goals.

Skills

Epic ASAP proficiency

Pharmacy system knowledge

Project management

Communication skills

Education

Bachelor's degree in Computer Sciences, Nursing, or related healthcare field

Associate's degree in Computer Sciences, Nursing, or related healthcare field

Post Graduate degree in Computer Sciences, Nursing, or related healthcare field

High School diploma/GED

Job description

Closing Date:

07/29/2026

Job Type:

Regular

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:

IT | EMR Systems

Summary of Job Duties:

We are seeking a Clinical Application Systems Analyst - Intermediate to support IT EMR Services with a primary focus on Epic ASAP and related clinical applications. This role is responsible for application support, system maintenance, troubleshooting, upgrades, and workflow optimization while ensuring system integrity and reliability. The ideal candidate will collaborate with operational and IT teams to resolve complex issues, implement system enhancements, and support continuous improvement initiatives that advance clinical and business operations. This position offers the opportunity to work in a dynamic healthcare technology environment, contribute to innovative solutions that support patient care, and play a key role in advancing operational excellence across UAMS. Join our team and help enhance the technology and workflows that empower clinicians, improve patient experiences, and support our mission of delivering exceptional healthcare.

Qualifications:

• High School diploma/GED plus seven (7) years of experience supporting and maintaining computer systems, or
• Associate's degree in Computer Sciences, Nursing, or related healthcare field, plus five (5) years of experience supporting and maintaining computer systems or
• Bachelor's degree in Computer Sciences, Nursing, or related healthcare field, plus three (3) years of experience supporting and maintaining computer systems, or
• Post Graduate degree in Computer Sciences, Nursing, or related healthcare field, plus one (1) year of experience supporting and maintaining computer systems required.
• Epic ASAP certification required.

Knowledge, Skills & Abilities:

• Proficiency in Epic ASAP and related applications.
• Knowledge of drug formulary, dispensing and ordering methods & products, processes and procedures used in a pharmacy is required to develop, configure, test, document, and implement a Pharmacy system.
• The ability to lead meetings, resolve conflicts, maintain issue lists, and manage a project plan.
• The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be utilized.
• Strong communication and follow-up skills.

Key Responsibilities:

• System Build and Configuration: Configure, maintain, test, and optimize Epic ASAP and related clinical applications to support operational needs, system integrity, and regulatory compliance.
• Workflow Analysis and Collaboration: Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions.
• Problem Solving: Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions in accordance with established service level agreements.
• Application Management: Monitor application performance, integrations, and security to ensure system reliability, data integrity, and compliance with organizational and regulatory standards.
• Project Management: Lead or support application implementations, upgrades, enhancements, testing activities, and documentation while ensuring project objectives and timelines are met.
• Professional Performance: Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to continuous process improvement initiatives.
• May perform additional tasks as assigned to support departmental goals.

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Benefits Eligible:

Yes