Epic Applications Manager — Hybrid/Remote

Network Health Administrative Services, LLC; Menasha (WI); On-site; USD 110,000 - 140,000; Full time

Job summary

Network Health Administrative Services, LLC is seeking a Manager of Epic Applications to lead and coach the Epic team, guiding workflow design, testing, and data request processes. The role emphasizes collaboration with business stakeholders and prioritization across multiple projects.

The position supports a hybrid work model with offices in Brookfield and Menasha, WI, and requires occasional travel to Menasha. 1.0 FTE, 40 hours/week, typical hours 8am-5pm, with after-hours on-call as needed.

Qualifications

• Bachelor's degree in computer science, information systems or related discipline required.
• 2+ years of leadership, coaching, and development experience.
• 1+ years relevant experience with Epic.
• Healthcare or health insurance background required.
• Current certification in appropriate Epic modules (e.g., Tapestry, Compass/Healthy Planet, Cogito).

Responsibilities

• Lead Epic Applications department employees and contractors, including hiring, training, scheduling, evaluating performance.
• Define and delegate work with clear expectations and development opportunities.
• Monitor operations against performance goals and implement improvements.
• Assess staffing levels and skills to achieve project goals.
• Oversee triage of analytics needs and corresponding build.
• Establish processes for request, triage, prioritization, testing, publishing and validating data requests.
• Guide workflow design, building, testing, and analysis of Epic software issues.
• Ensure stability, reliability and performance of assigned applications.
• Organize and complete projects on time per priorities.
• Provide timely response to business needs as defined by business owner.
• Review Foundation Build and operational requested content and workflows.

Skills

Leadership

Coaching

Team management

Project coordination

Stakeholder collaboration

Epic knowledge

Communication

Education

Bachelor's degree in computer science or related field

Job description

Network Health Administrative Services, LLC is seeking a Manager of Epic Applications to lead and coach the Epic team, guiding workflow design, testing, and data request processes. The role emphasizes collaboration with business stakeholders and prioritization across multiple projects.

The position supports a hybrid work model with offices in Brookfield and Menasha, WI, and requires occasional travel to Menasha. 1.0 FTE, 40 hours/week, typical hours 8am-5pm, with after-hours on-call as needed.