Epic Applications Associate: Health IT & Workflow

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 77,000 - 126,000; Full time

Benefits offered by this job

Medical insurance

Life & disability

HSA

FSA

PTO & holidays

401(k) match

Student loan support

Tuition assistance

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking an Associate Application Analyst to optimize workflow processes by implementing and supporting applications, with a path to Epic certification.

This role focuses on aligning clinical and business workflows with system capabilities to support patient care and hospital operations. You will collaborate with end users, coordinate testing, and contribute to ongoing maintenance and enhancements across departments, while upholding

Qualifications

• Associate Degree in Information Technology or Healthcare field with related training or a minimum of five years of healthcare education or experience.
• Experience in a healthcare setting preferred.
• Knowledge of clinical, operational, or business applications via patient care or healthcare operations.
• Ability to complete Epic certification within six months.
• Proficient in Windows OS and Microsoft applications.
• Strong written and oral communication and customer service skills.
• Excellent project management abilities.

Responsibilities

• Works under the direction of the IM Manager, or Senior Analyst.
• Provides application implementation, support, technical guidance, and serves as a resolution point for issues regarding assigned applications.
• Collaborate with end-users to understand workflows and develop system support.
• Support existing functionality with further expansion to additional clinical, procedural and business areas.
• Coordinate all testing phases of associated applications during implementations and upgrades.
• Develop strong relationships with end user communities, internal and external partners.
• Perform activities of assigned projects or phases, adhere to work plans and timelines, identify resources and provide status reports.
• Develop and monitor testing scenarios and documentation on testing plans.
• Participate in completion of user documentation and training procedures.
• Adhere to HIPAA regulations for transactions, security and confidentiality.
• Perform duties with service principles focused on innovation, service excellence and teamwork.

Skills

Epic certification

Healthcare IT experience

Analytical skills

Communication skills

Windows OS & MS applications

Education

Bachelor's degree in Information Technology

Tools

Epic EMR system

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking an Associate Application Analyst to optimize workflow processes by implementing and supporting applications, with a path to Epic certification.

This role focuses on aligning clinical and business workflows with system capabilities to support patient care and hospital operations. You will collaborate with end users, coordinate testing, and contribute to ongoing maintenance and enhancements across departments, while upholding