Epic Applications Analyst - Ambulatory

Talent Groups; Philadelphia (Philadelphia County); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading staffing and recruiting company seeks an Epic Applications Analyst - Ambulatory to enhance and maintain applications within a healthcare environment. The candidate will provide technical analysis, support system upgrades, and ensure data integrity while collaborating with cross-functional teams. An entry-level position that offers an opportunity to grow in the healthcare technology sector.

Qualifications

• Entry-level position requiring technical expertise in application support.
• Experience with EMR applications and workflow/system requirements favorable.

Responsibilities

• Enhance, support, and maintain applications within the health system.
• Implement vendor releases, conduct testing, and ensure data integrity.
• Train staff on system functionality and troubleshoot issues.

Skills

Technical Analysis

Documentation

Change Management

Customer Service

Education

Bachelor's Degree in a related field

Job description

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• Responsible for enhancing, supporting, and maintaining an application within the health system.
• Responsibilities include optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects.
• Provide technical and functional application analysis, define system requirements, and develop logical date models using best practices for build and configuration, maintenance and data integrity.
• Works with cross functional application teams and provide�education on system functionality, and configuration of new tools to increase end user productivity within the application.
• Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications.
• Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams.
  
  
• Delivers customer service to IS clients seamlessly across system boundaries
• Ensures safety, confidentiality & security of employee and Patient data
• Assists/Trains internal team members, physicians, clinical and practice staff in the utilization of functionality within the application
• Promptly identifies, documents, and resolves problems with system functionality
• Consults with the key client stakeholders and cross-functional team members to gather and interpret documented build requirements for implementation projects
• Coordinates and adheres to strict implementation project schedules, and handle multiple assignments
• Communicates clearly problems, issues and potential solutions to team members, clients and organizational administration
• Researches and analyze new functionality, and releases within the EMR to enhance practice productivity and operational processes
• Develop a thorough understanding of EMR applications
• Interprets and analyzes workflow/system requirements in order to design, configure, test and implement application solutions
• Assists in defining system requirements, and develops logical data models using best practices for build and configuration, maintenance and data integrity
• Create and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application
• Executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes
• Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives.
• Collaborates with management to develop departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel
• Works independently on complex projects completing within the designated timeframe and under minimal guidance
• Provides ongoing support and maintenance as assigned

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Staffing and Recruiting

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