Epic Application Analyst - Orders

Saint Francis Health System; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Saint Francis Health System is seeking an Epic-certified Application Analyst for the Saint Francis Connect platform. The role covers system design, build, testing, validation, and ongoing support of inpatient IT applications.

The ideal candidate will hold Epic certification in the assigned module, bring strong Community Connect experience, and work across disciplines to optimize workflows and patient care. Travel for Epic training may be required.

Qualifications

• Epic certification to be obtained and maintained in assigned module(s).
• One year of related experience; current Epic operational experience preferred.
• Strong analytical and communication abilities; ability to work independently and in teams across disciplines.

Responsibilities

• Design, build, test, validate, and support assigned Epic applications.
• Maintain up-to-date documentation and support incident resolution.
• Collaborate with vendors, project teams and end-users to implement solutions and optimize workflows.

Skills

Epic certification

Community Connect experience

Analytical ability

Communication skills

Teamwork

Education

High school diploma or GED

Bachelor’s degree

Job description

Full Time

Days

The ideal candidate will be an Epic-certified resource in the listed application, with strong experience supporting Community Connect customers preferred.

Job Summary

The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Minimum Education

High school diploma or GED. Bachelor’s degree strongly preferred.

Licensure, Registration and/or Certification

Obtain and maintain Epic certification in assigned application module(s).

Work Experience

One year of related experience. Current internal/external Epic operational experience strongly preferred.

Knowledge, Skills and Abilities

Ability to complete Epic certification and maintain certification in assigned application module(s). Basic computer skills. Ability to work independently and within a team across multiple disciplines. Ability to establish and meet work schedules within limited time frames and under tight deadlines. Analytical ability to solve both business and technical problems. Excellent interpersonal and communication skills.

Essential Functions and Responsibilities

Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. Participate in future state workflow review and development and complete the system build necessary to support these new workflows. Work collaboratively in workgroups and across interdisciplinary teams. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions. Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Continually identify opportunities for functional improvement in applications. Provide tier-2 support of application incidents reported through the help desk. Maintain up to date documentation. Implement changes using documented processes that are compliant with departmental policies and procedures. Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Decision Making

Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationships

Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.

Special Job Dimensions

Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.

Supplemental Information

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Technology Inpatient Clinical Systems - Saint Francis Connect

Location

Virtual Office, Oklahoma 73105

EOE Protected Veterans/Disability