Epic Application Analyst - Professional Billing

Saint Francis Health System; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Saint Francis Health System seeks an Application Analyst to design, build, test, validate, and support Epic software within assigned modules. This role requires Epic certification and ongoing maintenance, with expectation to travel for training when needed.

Minimum education includes a high school diploma or GED, with a Bachelor’s degree strongly preferred. The position emphasizes collaboration across disciplines, strong problem-solving, and excellent customer service in a dynamic healthcare IT

Qualifications

• Epic certification required or pursued within assigned module(s).
• Strong analytical skills for business/technical problems.
• Ability to work independently and in teams across disciplines.
• Excellent interpersonal and communication skills.

Responsibilities

• Obtain and maintain in-depth knowledge of functional workflows and software to support them.
• Participate in future state workflow reviews and build supporting changes.
• Collaborate with vendors and teams to design and implement solutions.
• Provide tier-2 support and maintain up-to-date documentation.

Skills

Epic certification

Epic module knowledge

Analytical ability

Communication skills

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Full Time

Days

Job Summary: The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Minimum Education: High school diploma or GED. Bachelor’s degree strongly preferred.

Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s).

Work Experience: One year of related experience. Current internal/external Epic operational experience strongly preferred.

Knowledge, Skills and Abilities: Ability to complete Epic certification and maintain certification in assigned application module(s). Basic computer skills. Ability to work independently and within a team across multiple disciplines. Ability to establish and meet work schedules within limited time frames and under tight deadlines. Analytical ability to solve both business and technical problems. Excellent interpersonal and communication skills.

Essential Functions and Responsibilities: Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. Participate in future state workflow review and development and complete the system build necessary to support these new workflows. Work collaboratively in workgroups and across interdisciplinary teams. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions. Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Continually identify opportunities for functional improvement in applications. Provide tier-2 support of application incidents reported through the help desk. Maintain up to date documentation. Implement changes using documented processes that are compliant with departmental policies and procedures. Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationships: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.

Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Technology Revenue Cycle Systems - Yale Campus

Location:

Virtual Office, Oklahoma 73105

EOE Protected Veterans/Disability