Epic Application Analyst - ClinDoc/Stork

Saint Francis Connect, LLC; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Saint Francis Connect, LLC is seeking an Application Analyst with Epic certification to design, build, test, and support assigned Epic applications. The role requires maintaining Epic certification, strong analytical skills, and the ability to work independently or in cross-functional teams.

The candidate should have a high school diploma or GED with a Bachelor's degree preferred and at least one year of related experience.

Qualifications

• Epic certification in assigned module(s) and ability to obtain/maintain it.
• High school diploma or GED required; Bachelor's degree strongly preferred.
• One year of related experience; Epic operational experience preferred.

Responsibilities

• Owns system design, build, testing, validation, and support of assigned applications.
• Maintain in-depth knowledge of functional workflows and software functionality.
• Collaborate with vendors and cross-disciplinary teams to design and implement solutions.
• Research issues and provide solution options addressing system limitations.
• Provide tier-2 support for application incidents reported to the help desk.
• Maintain up-to-date documentation and comply with processes and policies.
• Travel as required for Epic training and to remote work sites.

Skills

Epic certification

Team collaboration

Analytical thinking

Communication skills

Time management

Basic computer skills

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Epic software

Job description

Full Time Days

The ideal candidate will be an Epic-certified resource in the listed application, with strong experience supporting Community Connect customers preferred.

Job Summary:

The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Minimum Education:

High school diploma or GED.

Bachelor's degree strongly preferred.

Licensure, Registration and/or Certification:

Obtain and maintain Epic certification in assigned application module(s).

Work Experience:

One year of related experience.

Current internal/external Epic operational experience strongly preferred.

Knowledge, Skills and Abilities:

Ability to complete Epic certification and maintain certification in assigned application module(s).

Basic computer skills.

Ability to work independently and within a team across multiple disciplines.

Ability to establish and meet work schedules within limited time frames and under tight deadlines.

Analytical ability to solve both business and technical problems.

Excellent interpersonal and communication skills.

Essential Functions and Responsibilities:

Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them.

Participate in future state workflow review and development and complete the system build necessary to support these new workflows.

Work collaboratively in workgroups and across interdisciplinary teams.

Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.

Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters.

Continually identify opportunities for functional improvement in applications.

Provide tier-2 support of application incidents reported through the help desk.

Maintain up to date documentation.

Implement changes using documented processes that are compliant with departmental policies and procedures.

Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Decision Making:

Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationships:

Coordinates activities of others (does not supervise).

Leads others in same work performed (does not supervise).

Works directly with patients and/or customers.

Works with internal customers via telephone or face to face interaction.

Works with external customers via telephone or face to face interaction.

Works with other healthcare professionals and staff.

Works frequently with individuals at Director level or above.

Special Job Dimensions:

Ability to travel as required for Epic training.

Ability to travel to remote work sites as needed.

Supplemental Information:

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Technology Inpatient Clinical Systems - Saint Francis Connect

Location: Virtual Office, Oklahoma 73105

EOE Protected Veterans/Disability

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.