Epic Application Analyst - Orders

Saint Francis Connect, LLC; Oklahoma; Hybrid; USD 70,000 - 100,000; Full time

Job summary

Saint Francis Health System in Oklahoma seeks an Application Analyst for Inpatient Clinical Systems (Saint Francis Connect). The role centers on system design, build, testing, validation, and ongoing support for Epic-based applications.

The ideal candidate will be Epic-certified in the assigned module, with strong ability to work independently and within teams across disciplines. Travel for Epic training is anticipated; location is Virtual Office, OK.

Qualifications

• Epic certification in assigned application module is required and must be maintained.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal and communication skills; able to work across multiple disciplines.

Responsibilities

• Develop and maintain in-depth knowledge of functional workflows and software functionality.
• Build and test system changes to support new workflows.
• Collaborate with vendors and cross-disciplinary teams to design and implement effective solutions.
• Provide tier-2 support for application incidents and maintain documentation.
• Travel for Epic training and remote work sites as needed.

Skills

Epic certification

Team collaboration

Independence

Time management

Analytical skills

Communication skills

Education

High school diploma or GED

Bachelor's degree strongly preferred

Tools

Epic

Job description

Full Time Days The ideal candidate will be an Epic-certified resource in the listed application, with strong experience supporting Community Connect customers preferred.

Job Summary

The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Minimum Education

High school diploma or GED. Bachelor's degree strongly preferred.

Licensure, Registration and/or Certification

Obtain and maintain Epic certification in assigned application module(s).

Work Experience

One year of related experience. Current internal/external Epic operational experience strongly preferred.

Knowledge, Skills and Abilities

• Ability to complete Epic certification and maintain certification in assigned application module(s).
• Basic computer skills.
• Ability to work independently and within a team across multiple disciplines.
• Ability to establish and meet work schedules within limited time frames and under tight deadlines.
• Analytical ability to solve both business and technical problems.
• Excellent interpersonal and communication skills.

Essential Functions and Responsibilities

• Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them.
• Participate in future state workflow review and development and complete the system build necessary to support these new workflows.
• Work collaboratively in workgroups and across interdisciplinary teams.
• Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.
• Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters.
• Continually identify opportunities for functional improvement in applications.
• Provide tier-2 support of application incidents reported through the help desk.
• Maintain up to date documentation.
• Implement changes using documented processes that are compliant with departmental policies and procedures.
• Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Decision Making

Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationships

• Coordinates activities of others (does not supervise).
• Leads others in same work performed (does not supervise).
• Works directly with patients and/or customers.
• Works with internal customers via telephone or face to face interaction.
• Works with external customers via telephone or face to face interaction.
• Works with other healthcare professionals and staff.
• Works frequently with individuals at Director level or above.

Special Job Dimensions

• Ability to travel as required for Epic training.
• Ability to travel to remote work sites as needed.

Supplemental Information

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Technology Inpatient Clinical Systems - Saint Francis Connect

Location: Virtual Office, Oklahoma 73105

EOE Protected Veterans/Disability

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.