Epic Application Analyst - Hybrid Role with Impact

Penn Medicine; Philadelphia (Philadelphia County); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Penn Medicine is seeking an Epic Application Analyst to support, optimize, and maintain Epic systems, ensuring high-quality patient care and operational excellence.

Role requires collaboration with Epic teams, vendors and internal IS, with a focus on root-cause analysis, documentation, and workflow improvements. Hybrid work model and a commitment to Penn Medicine standards are expected.

Qualifications

• Epic certification, proficiency, or accreditation preferred.
• Healthcare IT experience with Epic applications.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

Responsibilities

• Performs analysis and troubleshooting of issues at technical, interface and application levels.
• Collaborates with Epic support teams and vendors to resolve complex issues.
• Maintains documentation for configurations, customizations, and support processes.
• Ensures integration across applications and devices using standard interfaces.
• Communicates workflow changes due to software/hardware upgrades to stakeholders.

Skills

Epic System

Analytical thinking

Troubleshooting

Communication

Education

HS Diploma/GED

Associate's Degree in IT

Bachelor's Degree in IT/related field

Tools

Epic Certification

Job description

Penn Medicine is seeking an Epic Application Analyst to support, optimize, and maintain Epic systems, ensuring high-quality patient care and operational excellence.

Role requires collaboration with Epic teams, vendors and internal IS, with a focus on root-cause analysis, documentation, and workflow improvements. Hybrid work model and a commitment to Penn Medicine standards are expected.