Epic Application Analyst - Cupid

Saint Francis Connect, LLC; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Saint Francis Connect, LLC is seeking an Application Analyst to design, build, test, validate, and provide ongoing support for Epic-based clinical systems. The role requires Epic certification in assigned modules, strong analytical and communication skills, and ability to work independently or in teams.

Responsibilities include maintaining knowledge of workflows, building new configurations, and collaborating across departments to implement improvements and support after-hours on-call as needed.

Qualifications

• Epic certification in assigned module(s).
• Basic computer skills.
• Ability to work independently and within a team across multiple disciplines.
• Ability to establish and meet work schedules within limited time frames and under tight deadlines.
• Analytical ability to solve both business and technical problems.
• Excellent interpersonal and communication skills.

Responsibilities

• Obtain and maintain in-depth knowledge of functional workflows and the software functionality necessary to support them.
• Participate in future state workflow review and development and complete the system build to support these new workflows.
• Collaborate with vendors and other technology, project team, and end-user resources to design and implement effective solutions.
• Identify system optimization and enhancements and design and implement solutions.
• Research issues and provide solution options to address complex matters.
• Promote the Mission, Vision, and Values of the Health System with a high level of customer service.

Skills

Epic certification

Computer skills

Independent and team work

Time management

Analytical thinking

Interpersonal communication

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Epic Cupid certification

Job description

Current Saint Francis Employees

Full Time Days Schedule:

Monday - Friday | 8:00am -5:00pm | On call rotation after hours and weekends required

Job Summary:

The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Minimum Education:

High school diploma or GED. Bachelor's degree strongly preferred.

Licensure, Registration and/or Certification:

Obtain and maintain Epic certification in assigned application module(s).

Work Experience:

One year of related experience. Current internal/external Epic operational experience strongly preferred. Epic Cupid certification and/or Cardiology clinical experience.

Knowledge, Skills and Abilities:

• Ability to complete Epic certification and maintain certification in assigned application module(s).
• Basic computer skills.
• Ability to work independently and within a team across multiple disciplines.
• Ability to establish and meet work schedules within limited time frames and under tight deadlines.
• Analytical ability to solve both business and technical problems.
• Excellent interpersonal and communication skills.

Essential Functions and Responsibilities:

• Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them.
• Participate in future state workflow review and development and complete the system build necessary to support these new workflows.
• Work collaboratively in workgroups and across interdisciplinary teams.
• Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.
• Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters.
• Continually identify opportunities for functional improvement in applications.
• Provide tier-2 support of application incidents reported through the help desk.
• Maintain up to date documentation.
• Implement changes using documented processes that are compliant with departmental policies and procedures.
• Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Decision Making:

Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationships:

• Coordinates activities of others (does not supervise).
• Leads others in same work performed (does not supervise).
• Works directly with patients and/or customers.
• Works with internal customers via telephone or face to face interaction.
• Works with external customers via telephone or face to face interaction.
• Works with other healthcare professionals and staff.
• Works frequently with individuals at Director level or above.

Special Job Dimensions:

• Ability to travel as required for Epic training.
• Ability to travel to remote work sites as needed.

Supplemental Information:

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Location:

Virtual Office, Oklahoma 73105

Information Technology Ancillary Clinical Systems - Saint Francis Connect

EOE Protected Veterans/Disability

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.