Epic Application Analyst/Coordinator

Yakima Valley Farm Workers Clinic; United States; Remote; USD 77,000 - 93,000; Full time

Job summary

A leading healthcare provider is seeking an Epic Application Analyst/Coordinator to support electronic systems within its remote operations. This full-time position involves designing, developing, and maintaining Epic systems, as well as collaborating with clinical and administrative staff to enhance technology usage. Ideal candidates will have a background in computer science or healthcare and experience with Epic systems.

Benefits

Sign-on bonus

100% employer-paid health insurance

Profit sharing

Generous PTO and paid holidays

Qualifications

• Experience supporting Epic Ambulatory module is highly desired.
• Experience in a healthcare setting and with Epic systems is preferred.
• Epic Certificate Training Status is preferred.

Responsibilities

• Design, develop, implement, and maintain Epic systems.
• Monitor and evaluate systems for issue resolution.
• Support end users with technical issues.

Skills

Technical support

System troubleshooting

Workflow analysis

Project management

Education

Bachelor’s Degree in a Computer or Healthcare field

Associate's Degree

High School Diploma/GED

Job description

Join to apply for the Epic Application Analyst/Coordinator role at Yakima Valley Farm Workers Clinic

Join to apply for the Epic Application Analyst/Coordinator role at Yakima Valley Farm Workers Clinic

Job Brief

EPIC Application Analyst/Coordinator Remote

Employment duration:

Full time

Exempt Status:

Exempt

Offer Relocation?:

Yes

ID:

15247

The Epic Application Analyst/Coordinator provides technical support services in an Epic environment. This position designs, develops, implements, and maintains electronic systems.

Experience supporting Epic Ambulatory module is highly desired.

We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

This is a remote position. Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, AL, GA, FL (some restrictions within WA and CA). There will be at least two on-site weeks per year in Toppenish, Washington, and additional on-site time may be needed for project/business support.

Position Highlights:

• $77K-$93K yearly salary DOE with the ability to go higher for highly experienced candidates
• $1,500 sign-on bonus + additional $1,500 bonus after 12 months of employment
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!
  
  

What You’ll Do:

• Design, develop, implement, maintain, and troubleshoot Epic systems.
• Monitor and evaluate systems and take action to resolve any issues.
• Observe end users and utilize knowledge of workflow to make recommendations for system innovations and improvements.
• Work with clinical, operational, and administrative stakeholders to understand their needs. Gathers system requirements from stakeholders and makes modifications to the system as appropriate.
• Evaluate the need for hardware and software upgrades, modifications, and repairs. Performs adequate testing to troubleshoot new and existing equipment. Ensures compatibility and operability with existing systems.
• Perform technological feasibility studies for Epic Systems implementations or enhancements.
• Plan, execute, and finalize Epic systems projects. Performs cost-benefit analysis, documents project scopes, and designs implementation plans.
• Provide technical support during the implementation and installation of Epic Environment systems and associated 3rd party products.
• Serve as primary contact for the Epic Environment and provide consultation and information to decision-makers regarding the Epic system.
• Provide consultation and support to end users regarding their technical issues.
• Coordinate and perform in-depth system software testing, including regression, system, and ad-hoc testing.
• Work with vendors on existing or new systems.
• Maintain tracking systems to ensure issues are reported and resolved in a timely manner.
• Work with the IS Security team to ensure all company policies concerning HIPAA and general system security are adequately represented, reflected, and enforced for the systems they are responsible for.
• May be assigned responsibility to ensure the timely provisioning and de-provisioning of appropriate levels of access for the systems that they support.
• May require periodic travel by automobile to various YVFWC sites located across our service regions (Washington and Oregon) to engage with business partners and provide IS support as needed.
• Performs other duties as assigned.
  
  

Qualifications:

• Bachelor’s Degree in a Computer or Healthcare field + 2 years of experience in a technical environment supporting applications and working with end users OR
• Associate's Degree + 4 years of experience in a technical environment supporting applications and working with end users, OR
• High School Diploma/GED + 6 years of experience in a technical environment supporting applications and working with end users.
• Experience in a healthcare setting and with Epic systems is preferred.
• Certifications: Epic Certificate Training Status is preferred, or the ability to acquire an Epic Certificate Training Status within 90 days of completing training. Clinical certifications, licenses, or credentials may be preferred.
• Other Requirements: Valid Driver’s License and proof of automobile liability insurance coverage.
  
  

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider, Administrative, and General Business

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Public Health

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