Epic Analyst - OpTime Anesthesia

Community Health System Services LLC; United States; Remote; USD 80,000 - 115,000; Full time

Job summary

Xtensys seeks an Epic Applications Analyst – OpTime Anesthesia to join our remote team. You will provide intermediate-level, system-level support for multi-user Epic applications, focusing on OpTime Anesthesia, and collaborate with IT, clinical and financial teams.

You'll lead installation, configuration, testing, and ongoing support, while contributing to project planning, deployments, and workflow improvements to enhance patient care and operational efficiency.

Qualifications

• Experience with Epic software and systems analysis.
• Experience supporting clinical or financial applications.
• Ability to plan, execute, and manage projects.
• Strong customer service and cross-functional collaboration.

Responsibilities

• Provide system-level support for Epic applications, including installation, configuration, maintenance, and troubleshooting.
• Support application builds, upgrades, implementations, testing, and validation.
• Investigate issues, identify root causes, and implement sustainable solutions.
• Gather requirements from clinical/operational teams and translate into technical solutions.
• Collaborate with IT, clinical, and financial teams to improve workflows and user experience.

Job description

Who We Are

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.

How We Work:

• East Coast Alignment: Our core operational and collaboration hours follow the Eastern Time Zone (ET), keeping our workflows synchronized with our primary clients and systems.

Why Join Us?

• Mission-Driven Work: You are the “bridge” ensuring technology serves health systems and their patients when they need it most.
• Autonomy & Ownership: We trust you. You’ll lead projects, define success, and manage complexities with total support.
• A Culture of Innovation: Have a fresh perspective? We want it. We encourage risk‑taking and continuous improvement.
• Continuous Growth: We fuel your “restless curiosity” with opportunities to expand your skillset and mentor others.

Job Requistion:

Work Arrangement:

Remote

Compensation:

$80,000–$115,000 per year

The Role

Your Mission:

As our next Epic Applications Analyst – OpTime Anesthesia , you will serve as a key contributor to our application support and delivery function. Reporting to the Application Manager, you will provide intermediate-level, system-level support for multi‑user clinical and/or financial applications, operating systems, hardware, software, and reporting tools. In this role, you will be responsible for installation, configuration, testing, training, maintenance, and ongoing support of assigned applications while applying your expertise in Epic software, systems analysis, and application delivery.

You will also contribute to project planning and execution, helping establish project goals, milestones, procedures, and work plans. Working closely with project leaders and cross‑functional teams, you will support initiatives of varying complexity, manage competing priorities, and help ensure projects are delivered successfully and on schedule.

As a trusted partner to clinical, operational, financial, and IT teams, you will translate business and end‑user needs into effective technical solutions. You will promote excellent customer service, clear communication, and the effective use of Epic applications while identifying opportunities to improve workflows, system performance, and the overall user experience.

What You’ll Do Day-to-Day:

Application Support:

Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization.

System Lifecycle Management:

Support application builds, upgrades, implementations, testing, and validation to maintain system functionality and stability.

Strategic Troubleshooting:

Investigate and resolve application issues, identify root causes of recurring problems, and implement sustainable solutions using established standards and best practices.

Requirements & Workflow Analysis:

Gather and translate business, clinical, and/or financial requirements into effective technical solutions that align with organizational objectives.

Cross-Functional Collaboration:

Partner with clinical, operational, financial, IT, and other application teams to resolve issues, improve workflows, and support effective application use.

End-User Training & Support:

Provide technical guidance, education, and troubleshooting support to end users and collaborate with training teams to promote application proficiency.

Project Management:

Lead and participate in project planning, establish goals and milestones, develop work plans, and coordinate assigned tasks