Epic Analyst - Clinical Workflow Optimizer

Good Shepherd Health Care System; Hermiston (OR); On-site; USD 87,000 - 146,000; Full time

Job summary

Good Shepherd Health Care System seeks an experienced Epic Analyst to design, configure, and maintain Epic applications across multiple modules. The role involves analysis, testing, documentation, training, implementation, reporting, and user support to meet clinical and operational needs.

The ideal candidate has at least 3 years of Epic build experience, Epic certifications, and strong problem-solving and communication skills to collaborate with clinicians and IT teams.

Qualifications

• Associate degree minimum in a related field (Nursing, Medical Technology, Pharmacy, etc.) or an equivalent combination of education and experience.
• Bachelor degree or advanced degree in healthcare or IT-related fields is preferred.
• Epic certification in at least one Epic application (e.g., EpicCare Inpatient, ASAP, OpTime).
• Minimum of three (3) years of direct Epic build experience as an Epic Analyst in a healthcare setting.
• Strong problem-solving skills and the ability to work independently with minimal supervision.
• Excellent communication skills (verbal and written) with clinical staff, IT teams, vendors, and other stakeholders.

Responsibilities

• Collaborate with clinical leadership, staff, and IT teams to design Epic workflows for clinical departments.
• Analyze operational workflows to ensure system functionality aligns with clinical needs.
• Provide in-depth support for Epic modules (EpicCare Inpatient, ASAP, OpTime, Radiant, MyChart, Stork, Cadence).
• Create specifications, analyze existing logic, and revise configurations as needs evolve.
• Manage small to medium-sized projects across multiple Epic modules and ensure timely delivery.
• Participate in system testing and validate configurations before production release.
• Deliver end-user training and ongoing support for super-users and core teams.
• Serve as a point of contact for troubleshooting and issue resolution.

Skills

Problem-solving

Communication

Team collaboration

Education

Associate degree

Bachelor degree (preferred)

Tools

EpicCare Inpatient

ASAP

OpTime

Radiant

MyChart

Stork

Cadence

Job description

Good Shepherd Health Care System seeks an experienced Epic Analyst to design, configure, and maintain Epic applications across multiple modules. The role involves analysis, testing, documentation, training, implementation, reporting, and user support to meet clinical and operational needs.

The ideal candidate has at least 3 years of Epic build experience, Epic certifications, and strong problem-solving and communication skills to collaborate with clinicians and IT teams.