EPIC Analyst Clinical - Ambulatory Team

Children's of Alabama; Birmingham (AL); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Children's of Alabama in Birmingham seeks an Epic Clinical Analyst to act as an intermediate functional expert, configuring Epic workflows, supporting Epic and related applications, and participating in upgrades and builds.

This role collaborates with multiple departments, researches system problems, and trains users to ensure satisfaction and revenue integrity through IT solutions. It operates in a hybrid model with on-site work 1–2 days per week.

Qualifications

• Bachelor’s Degree in a clinical area, computer science, Information Systems, Business Administration or Healthcare Administration or equivalent work experience.
• Epic certification within 6 months of hire, if applicable.
• High School Diploma Graduate or Equivalent.

Responsibilities

• Configure Epic workflows, provide ongoing support for Epic and related applications.
• Lead upgrades and build efforts for Epic as required.
• Research system problems and coordinate with vendors as needed.
• Assist in training users on assigned software and work with departments to ensure system satisfaction.
• Contribute to revenue integrity through IT solutions and outstanding customer service.

Skills

Epic Systems

Clinical workflow configuration

User training

Education

Bachelor's degree in a clinical area, CS, IS, Business Admin, or Healthcare Admin

Epic certification within 6 months of hire

High School Diploma or equivalent

Job description

In Information Technology Clinical at Main Campus Park Place North

Work schedule will be Full-time on the Day Shift, On Site 1-2 days per week.

Summary:

This position is a hybrid model, meaning we require 1-2 days on site per week. The Epic Clinical Analyst will serve as an intermediate level functional expert and be responsible for the workflow configurations, support, and any on-going build efforts including upgrades, and modifications for EPIC and other applications required by the healthcare system. This position will also be responsible for specific aspects of assigned projects, will research system problems, refer problems as required to vendors, assist in training users on assigned software and will work with various departments to ensure satisfaction with their systems. The Epic Clinical Analyst provides outstanding customer service and contributes to the organization's mission of utilizing information technology to improve patient care and ensure revenue integrity.

Credentials with Equivalent Qualifications:

• Bachelor’s Degree in a clinical area, computer science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience
• Epic certification within 6 months of hire, if applicable

Education with Equivalent Qualifications:

Nonessential:

• High School Diploma Graduate or Equivalent

Schedule: On Site 1-2 days per week, Day Shift, Monday-Friday Standard Days