Epic Analyst & Builder – Healthcare IT

St. Luke’s Health Network, Inc.; Allentown (Lehigh County); On-site; USD 65,000 - 90,000; Full time

Job summary

St. Luke’s Health Network, Inc. is seeking an Epic Analyst/Builder I to provide basic maintenance, support and development for assigned applications. You'll resolve basic issues, test scripts, and maintain training materials while communicating changes to leadership and collaborators.

Responsibilities include adhering to change-control standards, supporting KB docs, and collaborating with instructional designers and vendors to ensure smooth operations.

Qualifications

• Epic proficiency and/or certification preferred; must obtain Epic certification within one year of employment.
• Epic application experience is required.
• 0-2 years of general computer experience is required.
• 0-2 years of healthcare experience is preferred.
• MS Office experience is required.

Responsibilities

• Provides basic maintenance, support and development to assigned applications
• Resolves and/or facilitates resolution of basic reported application issues. Escalates more complex issues as appropriate
• Tests and maintains application and integrated test scripts
• Adheres to organization standards for system configuration and change control
• Develops, supports, and maintains KB documentation
• Informs leadership of new release features/functionality and changes/revisions that will impact operations
• Familiar with process improvement, demand management, and project management methodologies
• Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals
• Collaborates and work with wide range of internal and external contacts, vendors, and stakeholders on behalf of SLUHN
• Works with Instructional Designers to develop and maintain application specific training curriculum and materials

Skills

Epic proficiency

Process improvement

Demand management

Project management

MS Office

Education

Associate or bachelor's degree in computer science or information systems

Healthcare Administration related degree

Tools

MS Office

Job description

St. Luke’s Health Network, Inc. is seeking an Epic Analyst/Builder I to provide basic maintenance, support and development for assigned applications. You'll resolve basic issues, test scripts, and maintain training materials while communicating changes to leadership and collaborators.

Responsibilities include adhering to change-control standards, supporting KB docs, and collaborating with instructional designers and vendors to ensure smooth operations.